As Alex_D00 stated, Microsoft won't do anything anytime soon unless every user who has this issue make a sound. As long as Microsoft think the number of users having this issue is small, they won't put themselves in trouble.
Fans and CPU running very high Windows 10 Build 1903
I upgraded to windows 10 version 1903 a few weeks ago. Shortly afterwards I noticed that my fans were running extremely fast and my CPU temps per core were running in the mid 50s C at system idle. Previously they were running in the mid to high 30s C. Task Manager shows my CPU usage at 100%. I get things back to normal if I disable the Power service, but as soon as I enable it again, my fans begin to race and the temps go up. My system uses an ASRock motherboard with an Intel i7-8700k and an 8500 watt power supply. I use the Balanced power setting profile. Diagnostics for Power doesn't pick up anything and I can't find anything with Google for anyone with a similar problem. I had a similar issue a couple of years back, but it was caused by me using the High Performance power profile. Once I changed to the Balanced profile the problem disappeared. This time, the problem is occurring with the Balanced power setting. Any suggestions on how to resolve this would be appreciated.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2019-08-27T13:16:36+00:00 -
Anonymous
2019-08-27T13:05:18+00:00 JtoThomas, This is off-topic, but I rely on multiple drives also. I have a 500GB Samsung SSD boot drive and 4 1TB WD data drives in a RAID 10 configuration as well as 1TB and 3TB internal drives and a 4 TB external drive all for backup. I also have an Intel Optane 32GB drive configured as a work drive.
When I speak or chat with a Microsoft tech, I don't bother asking what level they are. All I want to know is can they help me. If they state they will escalate my issue, I speak with the next contact. I am hoping to see a fix from Microsoft soon. My opinion is that there are too many users suffering from this problem for them to ignore it. This is a basic Windows 10 operational issue we are dealing with.
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Anonymous
2019-08-27T08:43:47+00:00 my question is stupid,m but how i can tell the level of the ms operator? I think that most of the ones i talked to were sub zero, one did not know what v.core was, she told me to have my pc looked by someone keen on tech because for her the problem was me not understanding anything... interesting right?
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Anonymous
2019-08-27T02:05:52+00:00 JtoThomas, unfortunately, I don't have proof of the Microsoft tech admitting this is a Windows 10 version 1903 bug. It occurred during a chat with Microsoft tech support. He was probably a level 1 technician. We discussed the issues during the chat and I informed him that the CPU was behaving as though the power plan was set on high performance mode. The only way I could get the CPU and fans to stop racing was to disable the Power service. He stated that Microsoft would be coming out with an update to fix the issue. When I pressed him on whether this was then a know issue by Microsoft, he reluctantly admitted that it was. The chat ended shortly after by mutual consent. I don't even know what the tech's name was. I don't know if he was supposed to acknowledge the existence of the problem, but when he stated Microsoft would release an update, he didn't have much choice.
I had a similar problem a few years back when I built my second system. I set the power mode to high performance without knowing that it made the CPU run at 100% constantly. I did determine that the power service was causing the problem and I disabled it to resolve that problem until a Microsoft tech informed me that the cause was using high performance mode. Once I changed that to balanced mode, the problem resolved itself. This is why I immediately went to disabling the Power service to see if that was a work-around for the 1903 issue and it was.
Hey there Richard - thanks for replying so fast to my question - I appreciate that you have given me a detailed account of you talk with a level 1 - I have been lucky in the past years to talk to level 4's. I have seen quite a bit of issues talked about in this 1903 update and yes I agree 100% that there are issues with this update and most level 1's will prob state it is your other programs causing the issue - I do know there were a few issues with AVG ultimate and win 10 1903 I normally will disable this prior to an update but knowing AVG it reactivates once a reboot cause buy an update happens then well we all know what happens (could not install reverting back to previous setup) hate that. Back in the day when I started building PC's I never really cared about multiple drives but in 2010 I started to build gaming pc's and learned that multiple drives are necessary on these rigs - glad I did as back when the fall creation came out in 2017 I think I had to do a fresh install and was glad I have 2 drives on that rig as once help the OS system and the other everything else. Then came the 1903 had no issues with the 1800 version or 1803 cannot remember. But this 1903 I had to do another clean install which worked fine - no issues other than resetting the power management as well as startup programs removing that Cortana which was a resource hog lol all is working great have not seen any issues when runing Diagnostics, etc.
thanks again for you response and input
JtoThoms
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Anonymous
2019-08-27T01:02:07+00:00 JtoThomas, unfortunately, I don't have proof of the Microsoft tech admitting this is a Windows 10 version 1903 bug. It occurred during a chat with Microsoft tech support. He was probably a level 1 technician. We discussed the issues during the chat and I informed him that the CPU was behaving as though the power plan was set on high performance mode. The only way I could get the CPU and fans to stop racing was to disable the Power service. He stated that Microsoft would be coming out with an update to fix the issue. When I pressed him on whether this was then a know issue by Microsoft, he reluctantly admitted that it was. The chat ended shortly after by mutual consent. I don't even know what the tech's name was. I don't know if he was supposed to acknowledge the existence of the problem, but when he stated Microsoft would release an update, he didn't have much choice.
I had a similar problem a few years back when I built my second system. I set the power mode to high performance without knowing that it made the CPU run at 100% constantly. I did determine that the power service was causing the problem and I disabled it to resolve that problem until a Microsoft tech informed me that the cause was using high performance mode. Once I changed that to balanced mode, the problem resolved itself. This is why I immediately went to disabling the Power service to see if that was a work-around for the 1903 issue and it was.