Repeated crashes due to Netwtw06.sys failure

Anonymous
2019-09-02T04:53:47+00:00

My ASUS laptop downloaded and installed the latest Windows 10 updates (on August 31) after which my laptop crashes within 5-10 minutes of use. The stop code error message I get is PAGE_FAULT_IN_NONPAGED_AREA. What failed: Netwtw06.sys.

I collected my system information and DMP files here:

Log files from system crash

Can anyone help me?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2019-09-02T05:09:27+00:00

Hi,

NOTE : ALL with needing to update Netwtw06.sys should be sure to end up with version or later 21.80.2 (Avoid version 21.70.0 which can cause BSOD issues). The method below is the way to update to the latest version of Netwtw06.sys.

BugCheck 50, {ffffc8d37d50d700, 2, fffff8077cef27f3, 2}

Probably caused by : Netwtw06.sys ( Netwtw06+2f27f3 )

Netwtw06.sys is the Intel WiFi driver so first try updating that.

Intel Driver and Support Assistant <-- run this after checking with System/Motherboard Maker

http://www.intel.com/p/en\_US/support/detect?redirector\_count=1&

Intel Download Center

http://downloadcenter.intel.com/

Intel - Support

http://www.intel.com/p/en\_US/support

Intel - Forums

https://forums.intel.com/s/?language=en_US

Let me know if that helps,

Rob

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  1. Anonymous
    2019-09-02T17:13:57+00:00

    Vijay and Rob,

    Updating the driver appears to have done the job.

    Thanks.

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  2. Anonymous
    2019-09-02T20:41:54+00:00

    Happy to help!

    Rob

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  3. Anonymous
    2019-11-24T17:08:29+00:00

    Go to the Intel website and search for the "Computer Driver Scan" and download it.  When you run it you will see the driver it Identifies as a problem.  It will link you to the updates.  The problem I had was caused by the Intel Wireless Driver and this process fixed it.

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  4. Anonymous
    2019-12-26T06:37:04+00:00

    Yes, to be clear, Rob had this correct first.  My Gigabyte Aero 15X laptop was continually crashing to the Windows blue screen and giving a code reading "netwtw06.sys" (see picture below).  After repeated crashes and trial and error fixes - no more "blue screen of death."  So, if you are having this issue, do this, specifically:

    1. Save everything and backup what you feel you need to.
    2. Go ahead and close everything except your browser.
    3. Download the Intel Driver Support Assistant at: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html
    4. Once the Intel software downloads, install it and run it.  It will show several items on your system - many of which will be intel hardware/software products.  Likely, several of those will require driver updates.
    5. Run the updates.
    6. Once the updates are complete, restart.
    7. Enjoy a crash-free computer!

    PS:  I though I could just go to my device manager and find the device with an outdated driver, right click, and update it - that does NOT work.  It does not detect the new driver.  The intel software does.  That's why you need it.

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