My ASUS laptop downloaded and installed the latest Windows 10 updates (on August 31) after which my laptop crashes within 5-10 minutes of use. The stop code error message I get is PAGE_FAULT_IN_NONPAGED_AREA. What failed: Netwtw06.sys. I collected my system information and DMP files here: <a href="https://app.sugarsync.com/wf/D6701808_2_6488174446#cGFnZUlkPXdlYmxpbmtzJmlzV2VibGlua3NGb2xkZXI9dHJ1ZSZpc0l0ZW1SZWZyZXNoQWxsb3dlZD10cnVlJnVzZXJJZD0tMSZjdXJyZW50T3duZXJJZD0xMjU2MzUzJmN1cnJlbnRGb2xkZXJJZD03XzE5MzM2Mjk5OTEmY3VycmVudEZvbGRlck5hbWU9V2luZG93cyUyMENyYXNoJndlYmxpbmtJZD1ENjcwMTgwOF8yXzY0ODgxNzQ0NDYmdG9rZW5UaW1lPTE1NjczOTk2ODA0OTYmY3NyZnRva2VuPWI2N2EwOWEwLTc3MGEtNDk3Zi1hOTM5LTk1ZjczMWJiMGJmOCZtb2RlPQ==" rel="ugc nofollow">Log files from system crash Can anyone help me?

I'm not sure. Im just a work at home mom that was frustrated with the blue screen netwtw05sys failure every few minutes for several months. I just started googling trying to get it resolved and so far 24hours with no crashes. Id say if your getting error 10 then google that. Whatever error you're getting just google that with either resolved or fixed (windows 10 error 10 resolved or something like that). I found a youtube from Asa Technical and it worked for updating my DCH driver, then I was still having the same error and because of this thread I knew it had to be a wifi driver issue so I googled something about windows 10 wifi driver update and followed the instructions that made the most logical sense to me. I also 'accidentally' updated my bluetooth driver thinking it was the wifi driver until I realized what I did. So essentially updating those 3 drivers (DCH, Wifi, and Bluetooth) worked for me. Just keep googling the errors and driver updates that apply is all the advice I have. Im sorry! I'm not a technical person, was just simply frustrated with the error.

Ok so I *think* I may have it fixed. Here's what I did: I still got the error this morning shortly after booting up. So I googled something about Intel wifi driver update windows 10 (thats probably not exactly what I searched but you get the idea) I found this page: https://downloadcenter.intel.com/download/29362?v=t You see right at the top it says The 21.70.0 package installs the Windows® 10 Wi-Fi drivers for the following Intel® Wireless Adapters: 21.70.0.6 for AX201/AX200/9560/9260/9462/9461 (Only available in 64-bit version) 20.70.16.4 for 8265/8260 (Only available in 64-bit version) 19.51.27.1 for 7265(Rev. D)/3165/3168 Ok so long story short you have to figure out what model number your wifi driver is. Here's how to do that: In the bottom right of your task bar you see the wifi signal. Right Click that. Open Network & Internet Settings On the left select WiFi Click Hardware Properties Towards the bottom of the list you want to see Description (this is your model number--mine is 8265 so remember that Intel page I linked? Where it says the version I need for model 8265 is 20.70.16.4?) On the line after description it has your current Intel wifi driver version. Mine was NOT 20.70.16.4 even after the Intel Driver & Support Assistant said I was up to date. (My wifi driver version was stuck on 20.60.0.7) SO. Now I had to update the wifi driver for real this time. Go back to that Intel windows 10 wifi driver page: https://downloadcenter.intel.com/download/29362?v=t On the left hand side scroll to Available Downloads Download the appropriate type for your computer (32bit or 64 bit) Once it downloads, run it, follow the wizard prompts. Once it's finished restart your computer. After it reboots right click the wifi icon in your task bar, Open Network & Internet Settings On the left select WiFi Click Hardware Properties Description line should now have the newest version for your driver model number (My version now finally says 20.70.16.4!!) It's been almost 12 hours and no crashes. Good Luck!! Unfortunately this didn't fix my wifi problem. I had already updated to 20.70.16.4 after the ASUS-recommended Intel driver caused Blue Screen Of Death everytime my PC was turned on. Intel driver 20.70.16.4 doesn't cause BSOD but it won't start (Error 10). So I still need help.

I did not uninstall the old driver first. Just downloaded the exe file from Intel and ran it following the wizard prompts. After that I did this: Right click on the widows start button flag click Device Manager Click/expand Network Adapters Double Click on your wifi adapter (Mine is the 2nd on the list and says: Intel(R) Dual Band Wireless-AC 8265) Click Driver tab Look at your driver version Click Driver Details Click the one that ends in netwtw06sys and notice the version number Click Ok Back to the list select/single click Network Adapters On the top bar icons click Update Device Driver On the top bar icons click Scan for Hardware Changes The list should do a really quick refresh Then I restarted my comp and it was fixed.

Hi! Thanks for such a quick reply. I followed your instructions and noticed that mine is 8260, but it says my driver version is actually still 20.50.0.5. The Intel website also says It will make it 21.70.0.3. I uninstalled my old driver and installed this new one. When I opened up the .exe file, it claimed it was already at 21.70.0.3, and it also did not replace the uninstalled driver. Nothing happened, and the driver stayed uninstalled. I had it scan and it replaced it again with the driver of 20.50.0.5. After Restarting my computer, my driver version had not changed...

Repeated crashes due to Netwtw06.sys failure

Anonymous

My ASUS laptop downloaded and installed the latest Windows 10 updates (on August 31) after which my laptop crashes within 5-10 minutes of use. The stop code error message I get is PAGE_FAULT_IN_NONPAGED_AREA. What failed: Netwtw06.sys.

I collected my system information and DMP files here:

Log files from system crash

Can anyone help me?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hi,

NOTE : ALL with needing to update Netwtw06.sys should be sure to end up with version or later 21.80.2 (Avoid version 21.70.0 which can cause BSOD issues). The method below is the way to update to the latest version of Netwtw06.sys.

BugCheck 50, {ffffc8d37d50d700, 2, fffff8077cef27f3, 2}

Probably caused by : Netwtw06.sys ( Netwtw06+2f27f3 )

Netwtw06.sys is the Intel WiFi driver so first try updating that.

Intel Driver and Support Assistant <-- run this after checking with System/Motherboard Maker

http://www.intel.com/p/en\_US/support/detect?redirector\_count=1&

Intel Download Center

http://downloadcenter.intel.com/

Intel - Support

http://www.intel.com/p/en\_US/support

Intel - Forums

https://forums.intel.com/s/?language=en_US

Let me know if that helps,

Rob

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41 additional answers

Anonymous

2020-03-22T14:14:09+00:00

I'm not sure. Im just a work at home mom that was frustrated with the blue screen netwtw05sys failure every few minutes for several months. I just started googling trying to get it resolved and so far 24hours with no crashes.

Id say if your getting error 10 then google that. Whatever error you're getting just google that with either resolved or fixed (windows 10 error 10 resolved or something like that). I found a youtube from Asa Technical and it worked for updating my DCH driver, then I was still having the same error and because of this thread I knew it had to be a wifi driver issue so I googled something about windows 10 wifi driver update and followed the instructions that made the most logical sense to me. I also 'accidentally' updated my bluetooth driver thinking it was the wifi driver until I realized what I did. So essentially updating those 3 drivers (DCH, Wifi, and Bluetooth) worked for me.

Just keep googling the errors and driver updates that apply is all the advice I have. Im sorry! I'm not a technical person, was just simply frustrated with the error.
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Anonymous

2020-03-22T13:22:14+00:00

Ok so I *think* I may have it fixed. Here's what I did:

I still got the error this morning shortly after booting up. So I googled something about Intel wifi driver update windows 10 (thats probably not exactly what I searched but you get the idea)

I found this page:

https://downloadcenter.intel.com/download/29362?v=t

You see right at the top it says

The 21.70.0 package installs the Windows® 10 Wi-Fi drivers for the following Intel® Wireless Adapters:

21.70.0.6 for AX201/AX200/9560/9260/9462/9461 (Only available in 64-bit version)

20.70.16.4 for 8265/8260 (Only available in 64-bit version)

19.51.27.1 for 7265(Rev. D)/3165/3168

Ok so long story short you have to figure out what model number your wifi driver is.

Here's how to do that:

In the bottom right of your task bar you see the wifi signal. Right Click that.

Open Network & Internet Settings

On the left select WiFi

Click Hardware Properties

Towards the bottom of the list you want to see Description (this is your model number--mine is 8265 so remember that Intel page I linked? Where it says the version I need for model 8265 is 20.70.16.4?)

On the line after description it has your current Intel wifi driver version. Mine was NOT 20.70.16.4 even after the Intel Driver & Support Assistant said I was up to date. (My wifi driver version was stuck on 20.60.0.7)

SO. Now I had to update the wifi driver for real this time. Go back to that Intel windows 10 wifi driver page:

https://downloadcenter.intel.com/download/29362?v=t

On the left hand side scroll to Available Downloads

Download the appropriate type for your computer (32bit or 64 bit)

Once it downloads, run it, follow the wizard prompts. Once it's finished restart your computer.

After it reboots right click the wifi icon in your task bar,

Open Network & Internet Settings

On the left select WiFi

Click Hardware Properties

Description line should now have the newest version for your driver model number (My version now finally says 20.70.16.4!!) It's been almost 12 hours and no crashes.

Good Luck!!

Unfortunately this didn't fix my wifi problem. I had already updated to 20.70.16.4 after the ASUS-recommended Intel driver caused Blue Screen Of Death everytime my PC was turned on.

Intel driver 20.70.16.4 doesn't cause BSOD but it won't start (Error 10). So I still need help.
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Anonymous

2020-03-22T12:45:37+00:00

I did not uninstall the old driver first. Just downloaded the exe file from Intel and ran it following the wizard prompts. After that I did this:

Right click on the widows start button flag

click Device Manager

Click/expand Network Adapters

Double Click on your wifi adapter

(Mine is the 2nd on the list and says: Intel(R) Dual Band Wireless-AC 8265)

Click Driver tab

Look at your driver version

Click Driver Details

Click the one that ends in netwtw06sys and notice the version number

Click Ok

Back to the list select/single click Network Adapters

On the top bar icons click Update Device Driver

On the top bar icons click Scan for Hardware Changes

The list should do a really quick refresh

Then I restarted my comp and it was fixed.
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Anonymous

2020-03-22T05:13:59+00:00

Hi! Thanks for such a quick reply. I followed your instructions and noticed that mine is 8260, but it says my driver version is actually still 20.50.0.5. The Intel website also says It will make it 21.70.0.3. I uninstalled my old driver and installed this new one. When I opened up the .exe file, it claimed it was already at 21.70.0.3, and it also did not replace the uninstalled driver. Nothing happened, and the driver stayed uninstalled. I had it scan and it replaced it again with the driver of 20.50.0.5. After Restarting my computer, my driver version had not changed...
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