My bluetooth adapter doesn't work properly

Anonymous
2019-08-28T23:04:55+00:00

I'm using Windows 10, and when I try to pair with my DS4 it simply doesn't work. In devices and printers list it shows up as a bluetooth headset and is named just "dongle". In its properties it's said that its manufacturer is KOGA. Apparently it's something about drivers? But I don't know, help!

EDIT: For anyone who may have the problem that I did, I used BlueSoleil to pair my controller and used a program called "World of Joysticks", the xinput emulator one to use it as an xbox 360 controller. Before pairing the controller, make sure you turn off the dualshock 4 support on big picture mode settings, otherwise the computer won't utilize the "xbox 360" controller. Then you just use the standard settings for a dualshock 4 on the app and you're good to go! Thank you very much Greg for all the support you provided me, if it wasn't for you I would not fix this at all!

Windows for home | Windows 10 | Devices and drivers

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Greg Carmack 24,780 Reputation points Volunteer Moderator
2019-09-02T15:19:52+00:00

Glad to hear it, Socram.

Let me know if there's anything else.

Also when ready please mark the post which helped most as the Answer, to help others.  A rating is also appreciated.

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  1. Anonymous
    2019-08-29T01:40:50+00:00

    Also, this is how my dongle shows up.

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  2. Anonymous
    2019-08-29T01:40:09+00:00

    Hey Greg, I wasn't able to completely understand what you mean, but these are the drivers, I don't know what do you mean by pc maker. my mobo is an asrock. I installed both of them but it still doesn't work.

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  3. Anonymous
    2019-08-29T01:18:30+00:00

    Are these drivers from the PC maker's Support Downloads web page for your full model number, HP Serial Number of Dell Service Tag?

    If so and those are your options for that model, then I would try installing both of them. Keep the "Show Compatible Hardware" box ticked.

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  4. Anonymous
    2019-08-29T00:50:27+00:00

    When I try to update the drivers two options are shown to me: Generic Bluetooth Adapter and Generic Bluetooth Radio. Which one should I install? Also, if I unmark "show compatible hardware", a list of manufacturers appear, and I can install their drivers as well. What should I do?

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