This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Has the glitch with 1903 been resolved? MS support analyzed my system and determined that it was an issue with 1903. I was told that this was a recurring glitch effecting many other users and was advised a rollback until the issue was resolved.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your reply. I have tried to turn off hibernate and sleep, they said to turn off is to select Never as the option but that doesn't work. Still goes to sleep. Do you know of another way to turn off sleep and hibernate? Windows 10 on solid state drive. Thanks for any help you can offer.
I have read that there is some incompatibility issue w/video driver but w/my HP, even updating driver did not fix it. What I ended up doing was turning off sleep, etc. and turning on hibernation. When I want to close up for the day, I right click hibernate (start) and insure the on button turns off. Then when I start back in the morning I just have to hit the on button and wait and everything loads as I left it (you do have to re-enter your p/w). Make sure you wait until it completely shuts down or it won't work properly. This works for me most days but there is the occasional day when it won't work at all and I end up having to reboot. Sleep on an idle machine no longer works. My machine is barely a year old, btw. I don't expect any other resolution as it has been months and HP has not put out any further video card updates. Hopefully this will be something you can do.
Hi Greg:
I just downgraded from Win 7 to Win 10, and now, when I click 'sleep' on the Start menu, my desktop computer shuts off, closing all the apps that were open. With Win 7, the same action (click 'sleep') would put the computer to sleep after ~3 seconds, and when I wanted to use it again, I could wiggle the mouse, and it would come up to the sign-in screen. I could sign in, and the previous apps were all there, with the previous files open, and I could simply resume my work. Now I must press the power button - AND the reset button!! - to start the computer, and I must open any apps from ground zero. I've read a lot of on-line 'help' for this issue, and tried numerous approaches, but to no avail.
Do you have any ideas of something to try? I'd be happy to answer any questions about the computer (AMD processor) or actions I've taken.
Thanks!
Mark Peterson
It doesn't give sleep as an option to click on. Thanks anyway.
I have upgraded to 1909 and the problem still exists. When I set my computer to sleep, it takes about 5 minutes to wake. When I wake up from hibernate my system is unstable. I have been trying every setting sleep has available to correct the problem with no success.
From the Power and Sleep screen, click additional power settings, then click on what power buttons do, then on change settings that are currently not available. Then click on sleep.
The last version of Windows that sleep works is 1809.
Good Luck
