Services and Controller app Random High CPU usage.

Anonymous
2019-07-08T00:36:25+00:00

When i look on task manager, I will sometimes see Services and Controller app using around 30-40% CPU sometimes when i am playing games, this happens and total cpu usage goes to 100%, and it seems to make my voice call sound weird.

For some context, this always happens on start-up and then at random times. I use a laptop.

Is there anyway to fix this? and if not fixable what is the Services and Controller app process doing?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

48 answers

Sort by: Most helpful
  1. Anonymous
    2019-12-21T04:46:32+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern, as the Services and Controller app process is taking high CPU usage. We looked in to this and would suggest you to the PC in clean boot status and then check the CPU usage for Services and Controller app process. If the result is positive, then we need to check which app is guiding the Services and Controller app process to high CPU usage.

    Restart the computer by using a clean startup

    Disclaimer: Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

    To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.

    If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

    Note: Please refer the section Reset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.

    In order to get clarity and to assist you further, please reply with the answers to the questions below.

    • Was there a major change or an update on your system, prior to which you weren't facing this issue?
    • What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
    • What is the make and model of the PC?

    We await your response.

    Aditya Roy

    Microsoft Community – Moderator

    After I boot clean, in 3 minutes the CPU service and controller app is still up to 75%

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-11-28T23:39:25+00:00

    For others this might be caused by the LenovoVantageService

    yeah this worked for me

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-11-26T19:21:32+00:00

    Check if you machines have services or a program running or installed called "Sequrazo".

    That seems to be the issue here.

    solved for me too. the program is "Segurazo"

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-11-07T20:09:21+00:00

    Same issue here as well

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2019-09-30T19:17:30+00:00

    Same issue here. Almost impossible to work today. Excel Macros that run in less than 1 minute today are taking about 10 minutes to complete.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments