Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

118 answers

Sort by: Oldest
  1. Anonymous
    2020-09-24T20:27:43+00:00

    I have trawled through so many forums (including this one) in an effort to find a fix for running 5.1 sound under Windows 10.  I have tried every one and I can say that  none of them make any difference. Stero is the only option.

    I note that one forum contributor is frustrated by an apparent lack of ownership of the problem and commitment to finding a solution. I also feel the same.

    All I can prove is that the speaker test works every timeon all speakers.

    For the record I am running the latest version of Windows 10 Home 64 bit, a Z490 Aorus MB with an I9 processor.

    Can someone from Microsoft please advise what is being done about this issue which I am sure cannot be that difficult for a company that designs and manufactures OS used all over the world!

    Frustrated is an understatemt!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-09-24T20:37:19+00:00

    same here....

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-09-24T22:03:14+00:00

    If the speaker test works, but you go to play 5.1 from Netflix or Amazon - this is not Microsoft's problem.

    They should, however, put IMMENSE pressure on those two idiots.

    My 5.1 works FINE with my DVD player program. All 5 channels (and the 1kw subwoofer)

    Every time I try to watch a Netflix movie, that movie only outputs stereo.

    Netflix and Amazon seem to care less. 

    I am SO frustrated by this. I have a very expensive projector setup and have no intention of watching media on an Android device that sits in my lap.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-09-24T22:29:39+00:00

    Hi John

    Thanks for explanation. My tech knowledge of all this is superficial. I have just invested in a new high spec gaming PC. My interest is flight simulation but I have been testing the sound with Amazon music.......

    Based on what you say I will retest using my flight simulator and see if that makes a difference.

    if I have maligned Microsoft then I take it back but I still think the industry could collaborate to solve this issue given the long term scope of complaints

    Rgds - Roger

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-09-24T22:53:44+00:00

    If the speaker test works, but you go to play 5.1 from Netflix or Amazon - this is not Microsoft's problem.

    They should, however, put IMMENSE pressure on those two idiots.

    My 5.1 works FINE with my DVD player program. All 5 channels (and the 1kw subwoofer)

    Every time I try to watch a Netflix movie, that movie only outputs stereo.

    Netflix and Amazon seem to care less. 

    I am SO frustrated by this. I have a very expensive projector setup and have no intention of watching media on an Android device that sits in my lap.

    No. It's Microsoft. My system plays 5.1 fine with dvd's. Anything else streaming....even if it is streaming 5.1 or downloaded music...plays only in stereo. There use to be a driver that would emulate 5.1 from realtek but that has been gone a while too.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments