Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-29T05:42:19+00:00

    I never blamed MS. I am just looking for a way to get 5.1 working. I don't have a VW.

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  2. Anonymous
    2021-07-29T06:06:08+00:00

    Let's hope this 5.1 surround sound gets fixed when windows 11 comes out in Q4 2021 😳🔊🔊

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  3. Anonymous
    2021-07-29T06:08:37+00:00

    "This IS a Microsoft problem." That doesn't that sound like you're blaming MS? For someone else's software and hardware?

    "I don't have a VW"

    Ah - understood. It was an analogy.

    You didn't provide any information at all to help us figure out the problem (other than it's all MS's fault).

    How about a clean install or fresh driver install?

    Oh, and standard off-the-shelf products don't work - 100%. Yet they still sell a LOT of them.

    Why do you think that is? Honestly asking.

    == John ==

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  4. Anonymous
    2021-07-29T10:32:45+00:00

    I don't think it is a Microsoft problem. I fixed mine simply by asking Creative which software I needed. It turns out you do not need any extra software at all because the older systems just plug in. I had been assuming that they needed all the extras that newer systems now have. They don't.

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  5. Anonymous
    2021-07-29T12:37:45+00:00

    I did...when I opened this string years ago....pointed out 5.1 worked every time for me in Windows 7. As soon as Windows 10 was installed it stopped working. Microsoft stopped paying the royalties to Dolby for the 5.1 encoding for Windows 10 as they had in Windows 7 in 2012. So....in that case they are to "Blame". But I understand the business decision. Just looking for an answer to get the encoding if possible or a work around....As for your analogy.....of course it's an analogy...not an elegant one but as a Porsche owner I was too tired to say anything other than I don't have a VW.....on the other hand.....VW owns Porsche so....hmmmm.

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