Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

118 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-11-18T02:06:28+00:00

    Hello,

    just to share my experience with 5.1 in windows 10.

    at first im also having issue where i only get 2 speakers working even my sub is not working.

    so what I did was to go to my Motherboard's support page and downloaded the latest drivers for my realtek builtin soundcard. and then a "Realtek Audio Console" App was installed and did the setup there.

    then i found this option "Speaker Fill creates a virtual......." make sure you enable it. and do a PC restart.

    then after doing all this are are working great. even Spotify is surround now.

    just that the videos/music from browser is still only on stereo. but Netflix, VLC, Games are all surround.

    hope this helps.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-12-26T11:01:26+00:00

    Actually this problem starts occurring after the update of windows 10 (1809) version, I tried every method to fix this issue but couldn't find the fix, so after trying many methods the fix is just install the latest version of

    1. Realtek audio driver
    2. After installing go to the installer file and search for file named RtHDVCpl
    3. Once it opens make the speaker to stereo and on the analog panel, make all the analog panel into front speakers for every color.
    4. Restart your system and check again with the same procedure that it has all the analog panel to front speakers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-01-01T13:20:23+00:00

    OK until Audio Channels. I do not see "Audio Channels" or "5.1 Surround". All I see is "2-High Definition Audio Device".  It seems to think I just have Stereo.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-01-08T05:32:07+00:00

    ![Image](https://learn-attachment.microsoft.com/api/attachments/cdacd5d3-81c3-46ae-bbe4-ec7fa8a4cb3c?platform=QnA
    ADVANCED MODE

    I had the same problem until I realized there was an “upmix/surround” box at the bottom of each set of efffects equalizers in either basic or advanced mode on the “Sonic Stidio” application. Download it, if you havent already, turn on “sonic studio effects,” and check the last box in each set of equalizers, “upmix/surround.” As long as everything else is aligned correctly, that should do the trick. Worked for me.Image

    BASIC MODE

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-04-09T17:46:07+00:00

    It's an issue with Chrome, Firefox and Edge. They are newer browsers. The only solution that was easy was to reload I.E, 11. I listen to Radio Paradise. So I was able to use their legacy website. The other option was to load the url into Media Player. I also got 5:1, but no song info.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments