Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-25T23:20:19+00:00

    I realize I may not be the end all to knowledge on how all this works. I realize some or most things are streamed in 2 channel format.  I accept that. When something advertises 5.1 channel output I expect it. If I download a movie or some music I pay for....I expect it to play in 5.1.   It doesn't.  My test works fine. DVD's work fine. Music downloaded even in 5.1 format doesn't no matter the app I use to play it. These same items DID play in 5.1 with Windows 7.   The driver would also emulate 5.1 (you could click a box to do so)   I just wish Windows 10 would. It doesn't.  You would think they would get better....not worse with multi media

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  2. Anonymous
    2020-09-25T23:44:23+00:00

    Downloaded from where?

    Again, I contacted Amazon, and they basically said "Yea, 2 channel only. Sorry Bro".

    So they advertise 5.1, but they are very specific for who they output too.

    Again, it also depends on the browser. I got full 5.1 from Internet Explorer, while Chrome would only do 2 channels, FOR THE SAME URL.

    This has nothing to do with Windows (although other problems might). It's Amazon not fixing something for over 7 years, and it's Google being Google.

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  3. Anonymous
    2020-09-27T04:12:03+00:00

    Except....I have never downloaded from Amazon....nor do I use Chrome.......hmmmm

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  4. Anonymous
    2020-09-27T06:40:30+00:00

    Ok. Point taken.

    Which browser do you use? (Edge is Chrome).

    When you download a movie that's 5.1, are you streaming or downloading, and if so, in what format? From where? 

    Even with the max available quality settings on Netflix, they only play 2.0

    Are you downloading a ripped version? Nudge Nudge, say no more!

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  5. Anonymous
    2020-09-27T11:10:04+00:00

    Hi Peer Simie

    I spent hours last night on a Microsoft chat and did take over control of my PC, who confirmed she could see everything was correctly installed and working as it should.

    Since last night I have got windows media player working using 5.1 DTS Connect ticked with Enhancements enabled. but stereo on the internet. before the last Edge and window updates 5.1 played , but opening Chrome only was Stereo.

    I have now tried opening the firewall to audio with no effect. 

    this has to be a windows update problem and windows need to go back to seen watch fix is needed to pass security issues windows 10 has with this problem so many users are having in my opinion.

    I look forward to a reply and feel free to get InTouch and take over my pc and see my set up now?

    Regards 

    Ian

    Windows 10 user

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