Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-11T09:27:58+00:00

    Is there a fix to this yet?

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  2. Anonymous
    2019-12-20T14:31:24+00:00

    Try to use a game like csgo

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  3. Anonymous
    2019-12-20T14:12:17+00:00

    i think that it works but the apps wont support, it because when i listen to music on spotify i only get stereo but in games my subwoofer works.

    Thank you for your feedback however my subwoofer would play but I would only get sound out of 2 of my 4 speakers even though it would test properly.

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  4. Anonymous
    2019-12-20T13:40:21+00:00

    i think that it works but the apps wont support, it because when i listen to music on spotify i only get stereo but in games my subwoofer works.

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  5. Anonymous
    2019-09-25T13:03:25+00:00

    No, I never heard back from Microsoft Support Group but this doesn't surprise me through my past experiences over the last 35 years. I suspect that they won't support a home build computer even though all my components are qualified Microsoft parts and well known.

    I did buy a discrete 5.1 sound card and that didn't resolve the problem.  The only thing I have left to try is to buy some new 5.1 surround sound speakers and see if my old speakers were the problem.  Until then I will just have to settle with stereo.

    Thanks for asking.

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