Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-08-30T22:02:57+00:00

    Only in movies. Not music....which is what this thread is about.

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  2. Anonymous
    2020-08-29T18:43:40+00:00

    I am running Win 10 Pro . Realtech driver dated 7/2/19, version 6.0.87.46.1. 5.1 works that way.

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  3. JosephT71 9,220 Reputation points
    2020-08-27T17:33:30+00:00

    There are no "compatibility" issues with Windows 10 per se.

    For a while, people were able to use their old windows xp or vista or windows 7 apps and drivers with Windows 10. Then Microsoft made changes to the OS to close security vulnerabilities, thus making old stuff "incompatible".

    This is a licensing issue. Nobody is paying Dolby licensing fees because Google/Youtube + Netflix won the war.

    Windows Licensing Program

    If you would like to license the Dolby Audio™ technologies included in the Microsoft Windows® operating system, please complete the questionnaire on the Windows Licensing Program page and indicate how many devices your OEM company will be making per year. Based on your response, we will assist you with obtaining a new licensing agreement to support the use of Dolby Audio™ (supporting Dolby Digital Plus™) in Windows and which will be natively supported by the new Microsoft Edge browser for the playback of web-based content as well as accessible by third-party Windows Store and Universal apps. You must have an agreement with Dolby prior to the shipment of any Windows devices.

    https://professional.dolby.com/licensing/

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  4. Anonymous
    2020-08-11T18:11:10+00:00

    Seems Windows 10 is struggling with sound and voice job. Past versions windows explorer made a crash when I wanted to use a bluetooth mic and I could never had a mic, now discovered this... Funny is as you see in the pic, my Home Cinema perfectly passes dolby and DTS tests here, but Realtek tests, musics, games or movies can not make it sound. I can use the 3.5 mm jack to just makem all work as a stero and set the settings of the home theatre to simulate 5.1, but still not the thing we are spending money for. Waste. Windows do yo thang or if it's realtek makem do them thangs

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  5. Anonymous
    2020-08-10T15:25:26+00:00

    Mate the problem will not be fixed by buying a new speaker system or installing new and up to date drivers.  The problem is with windows 10 compatibility issues.

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