Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

118 answers

Sort by: Most helpful
  1. Anonymous
    2021-04-12T16:06:40+00:00

    Any updates to this?  I just hooked a sound system to my pc.  When I play audio the sub and everything works but when I go into the prompt to test the speakers it is only recognizing the two front and two rear speakers and will not let me test the sub or center speaker

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-04-09T17:46:07+00:00

    It's an issue with Chrome, Firefox and Edge. They are newer browsers. The only solution that was easy was to reload I.E, 11. I listen to Radio Paradise. So I was able to use their legacy website. The other option was to load the url into Media Player. I also got 5:1, but no song info.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-01-01T13:20:23+00:00

    OK until Audio Channels. I do not see "Audio Channels" or "5.1 Surround". All I see is "2-High Definition Audio Device".  It seems to think I just have Stereo.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-12-26T11:01:26+00:00

    Actually this problem starts occurring after the update of windows 10 (1809) version, I tried every method to fix this issue but couldn't find the fix, so after trying many methods the fix is just install the latest version of

    1. Realtek audio driver
    2. After installing go to the installer file and search for file named RtHDVCpl
    3. Once it opens make the speaker to stereo and on the analog panel, make all the analog panel into front speakers for every color.
    4. Restart your system and check again with the same procedure that it has all the analog panel to front speakers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-10-27T16:47:09+00:00

    Part of the problem is that even with only two channels form a source it should still play through all speakers right?

    At least with speaker fill enabled it should, and yes native sound is played through all speakers (not that I got 5.1 just for the windows alert noise).

    But anything, anything at all that plays stereo or two channel only plays through the front left and right speakers

    I get that a lot of web sources only give stereo but you would think windows would at least be able to use that to fill the rest of the speakers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments