Xbox One Controller not connecting via Bluetooth after being plugged in with USB

Anonymous
2019-09-20T00:45:11+00:00

I have a Xbox One Wireless Controller without the PC adapter so I use Bluetooth to connect directly to my PC.  After charging the controller through one of my PC's USB ports while the PC is on, once the USB to the controller is disconnected it can no longer connect via Bluetooth.  It will still work while the USB is connected but won't work via bluetooth.

Trying to un-pair the controller or uninstall it through devices or device manager often doesn't uninstall.  The most successful method of getting it to work again is to un-pair in the Bluetooth devices and uninstall in both the devices and printers and device manger, then restarting the PC and attempting to pair via Bluetooth again.  This works most of the time but occasionally won't work.

I assume this problem is related to Windows or driver as the device still works perfectly when it is connected via USB. It is like it is flipping a switch to say that it is USB only when it detects the USB connection.

A solution to this problem would be appreciated as I only have 1 USB cable long enough to reach my gaming position and if my headset goes flat while my controller is charging, I have to spend 20+ minutes trying to get the controller to work again via Bluetooth.

Thanks.

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-05-16T21:29:34+00:00

Hi everyone,

Improved Solution:

  1. Settings > Devices > Bluetooth & Other Devices

Find Xbox Wireless Controller and Remove Device.

  1. Windows Search > Device Manager > View > Show Hidden Devices

Find "Human Interface Devices" and uninstall HID-compliant game controller.

*Important to "Show hidden" or you won't find it as the device is disconnected*

  1. Go through the normal pairing process. *Turn on Bluetooth*

Settings > Devices > Bluetooth & Other Devices > "Add Bluetooth or other device" > Bluetooth.   Don't use "Everything else" even though it says Xbox controllers.

  1. Turn on your Xbox controller and press the sync button. You should now be able to pair AND connect to your computer.

I really hope this was the main and only issue. If it isn't, go into my last post for the clean slateidea. Upvote if this worked!

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Anonymous
2020-01-04T13:05:04+00:00

I had a similar problem (although I could repair controller without PC restart)

I found a workaround:

  1. Connect controller via USB
  2. Go to win+X -> device manager and disable (not delete) Xbox one controller here
  3. After that repair controller via Bluetooth

Thus when you connect controller via USB it will only charge but will not connect as a device - and Bluetooth connection will remain connected

I have win 10 1909

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  2. Anonymous
    2020-05-15T07:18:57+00:00

    Same issue here. How can they sell the charge kit if it's so fundamentally broken?

    Best solution seems to just charge it with an external power bank.

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  3. Anonymous
    2020-05-15T01:04:19+00:00

    Thx so much for the information, I thought that could work, my only problem was (because I got a new controller) that I didn't had a xbox for doing this.

    Other option here guys could be to completely format your pc (fully clean install, partitions deleted), this way he configurations won't remaing and maybe this works for you. In my case first I try formatting but didn't delete the partitions and the old.windows installation remained, the controller works at the beginning but then started again without connecting to usb to give me some hard time.

    My final solution was to take it back to whom I got it from, ask for a refund since the controller was like new (only 2 weeks of use), lost some money on the process since the supplier wouldn't give me what I've paid for the controller because of the use, get another brand new controller from another supplier and in order to make sure it will work and I don't have remaining corrupted files from connecting the usb, I format my laptop by deleting the partitions and make a new one for windows. So today I got my new controller and it's been working after all this.. by no means I'm connecting again my controller to the usb.

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