Switching out of S mode : Blank screen

Anonymous
2019-07-29T22:33:39+00:00

Whenever I open the Microsoft store to switch out of S-mode. A Button reading "learn more" appears, however whenever I click this the store loads a completely blank gray screen, is there another option to switch out of S-mode, or is the link to the store broken?

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-07-31T19:24:55+00:00

    Same issue on new surface go. I deleted the partition and installed a new windows 10 iso. I went to activation, then the 'go to store' button under s mode. It took me to the store and I was then able to get rid of s mode.

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  2. Anonymous
    2019-07-31T17:18:53+00:00

    I am having the same issue with my lenova ideapad that I purchased yesterday (was not warned about s mode when purchasing) for a quick fix until I can buy a more hardy desktop (was looking into switching from apple products). 3 disconnected phone calls later with tech support and on hold now for over an hour on the 4th try now. 

    Hey guys little update : once actually getting through customer service they were able to get me out of S Mode. 

    They accessed my laptop virtually and were able to do a clean install of windows 10 and then switch me out of S Mode the normal way through the Microsoft Store. You will have to do all your updates before being able to switch out still. Apparently the version installed by manufacturers were corrupted.

    To my knowledge you can do a clean install yourself at home and dont need to spend 5+ hours on the phone with customer care as I did. Just note you will need to save any important docs you have before doing it as it basically puts it back to factory settings. 

    Hope this helps someone!

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  3. Anonymous
    2019-07-31T16:21:37+00:00

    Great. I was having the same issue as everyone else on this thread. Now, after installing updates again, I can't even get back to the blank screen. Clicking "learn more" under "Switch out of S mode" now links to the Microsoft Store homepage, and searching in the store for S-mode yields no results. Did Microsoft take that page down completely??

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  4. Anonymous
    2019-07-31T16:04:19+00:00

    I have the same problem.  Spent hours trying to figure out how to get the Microsoft Surface Go I just purchased at Best Buy out of S Mode.

    Have followed the instructions here - https://support.microsoft.com/en-us/help/4456067 and tried numerous things but nothing works.  The Microsoft Store page opens but it is blank and there is nothing on it.  I do not see the "Switching out of S mode" anywhere.  I have tried searching for it but nothing.

    Please advise.

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  5. Anonymous
    2019-07-31T15:59:57+00:00

    Bought a Acer 2 in one laptop today and having the same issue. What a joke! Why own a computer with no 3rd party programs?! What a ridiculous idea. Won't reiterate the issue, its exactly the same as above, Want to turn off S mode and cant through the microsoft app store as it comes up with a blank screen.

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