Switching out of S mode : Blank screen

I ended up fixing mine by getting another computer. Mine was brand new, I took it back to the retailer and they exchanged it for me. I believe they understood that the machine was entirely useless to me with only Microsoft Store software allowed on it. When I booted up the replacement, and after going through the setup, the very first thing I did was went to settings, and licensing and clicked the learn more link. It did come up that time and allowed me to switch out of s mode. Good riddance, what a horrible ploy to capture customers. Makes me feel that I could go with out microsoft products, i would.

I talked to support today, and my husband in IT also found that this is a known issue, and the Microsoft tech said they should be releasing an update next Tuesday that includes a fix for this.

Just bought my computer and I am having the same issue. I can't find anything else about it other than this thread. It is very annoying that I bought a computer and cant add what I want onto it. Please give us some kind of update and stop holding us hostage for an answer. Also don't reply with a list of updates I am sure we all tried that already!

Same issue with an HP Laptop from Costco.  Unable to access the right page in the Microsoft Store to get my computer out of jail.

I’ve been trying to find a fix for this with no result. I was able to talk to a support staff and the only thing they told me is they’re working on it with their engineers (with the same MO that it will be fixed in 24-48hrs) but I was able to talk to talk to them 2 days ago already so they are taking their sweet time on this. Hoping for a fix real soon.