How to fix Event ID 455 ESENT error in Windows 10 V1903?

Anonymous
2019-06-14T16:03:07+00:00

I am getting  Event Error 'ESENT-455' multiple times since updating to Version 1903-Build18362.175. 

Description: (copied from event error log)

"svchost (15692,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile

C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log."

I found the thread at Web site, 'Known Issues for Windows 10 May 2019 Update version 1903'' addressing this specific problem, (https://www.tenforums.com/windows-10-news/133041-known-issues-windows-10-may-2019-update-version-1903-a-2.html#post1638963)

The found solution was," to go to Windows\system32\config\systemprofile\AppData\Local\

Create the folder TileDataLayer then inside that folder create Database folder."

This issue was evidently a known problem and is created most likely when Cleaning up the old Version 1806, which I did after an initial few days of trial with Version 1903.

I cannot find file  "C: \Windows\system32\config\systemprofile\AppData\Local\ when I run a search of "My PC', in Windows Explorer. Where am I supposed to look to find the file "Windows\System32\config\systemprofile\AppData\Local" , and how do I create new folders within that existing command (?)file,  and can this fix be explained more in terms a neophyte can understand, and will feel confident that I won't mess things up worse in trying to eliminate this recurring error?

Thanks

Andy Asmussen

*Modified title for accuracy*

*Original title: Event Viewer Erro 'ESENT-455' since Update 1903*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-09-01T01:37:56+00:00

I was having this same issue. Here's what I did to fix it (based upon some other replies in this thread):

Open a CMD shell as Administrator.

That started me off in c:\Windows\system32.

cd config\systemprofile\AppData\Local

mkdir TileDataLayer

cd TileDataLayer

mkdir Database

Since then I haven't seen the error message in the event viewer.

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Anonymous
2019-06-14T16:10:45+00:00

Hi Andy

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Press Windows key + R

Type:

C:\Windows\system32\config\systemprofile\AppData\Local\

Hit Enter

Create the folder TileDataLayer

Open it then create another folder called Database

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  1. Anonymous
    2019-12-16T04:20:28+00:00

    WinDBG is used to analyze dump files after a crash. I installed it awhile ago, but never really used it. I'm unaware it can help with .log & .chk files from outer space. I'm thinking that EDB.chk file might be readable somewhere in Event Viewer - but where? I see no obvious candidate.

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  2. Anonymous
    2019-12-16T09:11:42+00:00

    OK. That's right, & indeed you are right about the problem Andy Asmussen had. And I had it too & had to click past a few "access denied's". But I was responding to MickOnesys who I think has a separate problem. So - I accept your apology, if the offer hasn't been withdrawn.

    Well of course the offer still stands. However, you'll have to admit that MickOnesys post and your subsequent detailed responses were off topic to THIS thread. And, complicated an otherwise simple fix for THIS question. That question being "How to fix Event ID 455 ESENT error in Windows 10 V1903". To which you showed a firm understanding of in your Dec 7 post. Therefore, my original statement of "Your answer has absolutely nothing to do with the question at hand or issues related to resolving the question... " still stands. For that there is no apology. Because, it is this kinds of deversions from the TOPIC AT HAND that defeats the purpose of this site. To resolve questions of neophytes seeking definitive answers. This site is NOT for the egos of the well versed to show their prowess in solving issues in the Windows Operating System. Or, debates about who's the most right. Have a great day!

    @devrod - my post certainly was NOT off topic, if you read my post I was stating we have repeated 'Access Denied' errors and in the Event Log this error is the only constant that is showing up each time so I was questioning if the 2 could be related.

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  3. Anonymous
    2019-12-16T18:30:05+00:00

    this helped me on win10 1909. how do I re-lock the folders that I had to unlock to apply the fix? when accessing the config folder and for each subfolder. windows told me that access was blocked, did I want to unblock and permanently gain access to the folder. I want to return the folder to the default state.

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