Win 10 1903 May 29, 2019—KB4497935 (OS Build 18362.145) still fails the update from a USB stick.

Anonymous
2019-06-01T01:04:11+00:00

According to the description of the fixes in KB4497935 the bug with the USB devices should have been fixed, but it still does not allow updates with installation media on a USB stick.

Fix description:

"Addresses an issue that may cause an external USB device or SD memory card to be reassigned to an incorrect drive during installation. For more information, see "This PC can't be upgraded to Windows 10" error on a computer that has a USB device or SD card attached"

I tried to do an update with installation media build 18362.145 on a system already at 18362.145 and still gets the error message below:

 

Is there a fix yet for this bug in the v 1903 release ? Which build do I need to get this bug fixed ?

I know that I can work around the issue installing from a local drive.

Also if I try upgrading from1903 to a preview 20H1 build 18908.1000 using a USB stick the update completes without this message.

I hope we don't need to wait for 20H1 to get this bug resolved.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-06-01T19:30:01+00:00

    "Uh-oh. Now I see you were using Installation media that says it is ...145 at a Command Prompt & the Setup.exe is ...1. I was thinking that should work. Not sure what to think now."

    Hi PCR,

    The block that checks for the USB is in the Windows installer, if they don't update the setup.exe in the installation media it will still fail from the USB even if the Installation wim is at 18362.145.

    Anyway, to workaround the bug I just did the upgrade on all my PC just using the ISO file on a local disk instead of using the USB stick.

    Just open the windows.iso file with file explorer and click the setup from there, make sure you don't have any USB storage plugged in and it will work fine.

    All my machines were upgraded from 1809 build 17763.529 to 1903 build 18362.30 and then windows update brought them up to 18362.145.

    Now we just have to wait for Microsoft to release a new installer for 1903 without the damn USB block.

    Would be much easier if MS specified what level is available to download with the media creation tool, it is a waste of time to download just to find out that it is still the old version.

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  2. Anonymous
    2019-06-01T19:36:01+00:00

    I had good luck with a 32 GB USB drive where 8 GB and 16 GB failed.  Even with that, one system would not install until I removed an SD card.

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  3. Anonymous
    2019-06-01T19:51:55+00:00

    I had good luck with a 32 GB USB drive where 8 GB and 16 GB failed.  Even with that, one system would not install until I removed an SD card.

    Hi Saltgrass, 

    Perhaps the bigger USB sticks are detected as different devices and may not trigger the trap ?

    I have two 32GB USB-3 sticks, I may just give it a try to see if that is the case....

    It sure fails with 8GB and 16GB Sandisk USB-2 devices.

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  4. Anonymous
    2019-06-01T20:17:22+00:00

    PCR, 

    See here what it shows on my 145 Install.wim, this is still blocked from the USB.

    Microsoft Windows [Version 10.0.18362.145]

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DISM /Get-WimInfo /WimFile:J:\Sources\Install.wim /Index:1

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Details for image : J:\Sources\Install.wim

    Index : 1

    Name : Windows 10 Pro

    Description : Windows 10 Pro

    Size : 14,787,534,421 bytes

    WIM Bootable : No

    Architecture : x64

    Hal : <undefined>

    Version : 10.0.18362

    ServicePack Build : 145

    ServicePack Level : 0

    Edition : Professional

    Installation : Client

    ProductType : WinNT

    ProductSuite : Terminal Server

    System Root : WINDOWS

    Directories : 19685

    Files : 89891

    Created : 5/30/2019 - 10:36:41 PM

    Modified : 5/30/2019 - 10:42:11 PM

    Languages :

            en-US (Default)

    The operation completed successfully.

    C:\WINDOWS\system32>

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  5. Pauli O 16,380 Reputation points Volunteer Moderator
    2019-06-01T20:20:25+00:00

    Hello fg2001,

    Today I created 32 GB USB installer from official ISO (Win10_1903_V1_English_x64.ISO), build 18362.30 using Rufus.

    Clean Install to empty HDD was OK, but when I restore old image of 17763 and try update it using that same 32 GB USB I get same error message as shown on you original posting.

    P.S. After over one year of using SSD's I was "shocked" how slow those HDD's are.

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