Win 10 1903 May 29, 2019—KB4497935 (OS Build 18362.145) still fails the update from a USB stick.

Anonymous
2019-06-01T01:04:11+00:00

According to the description of the fixes in KB4497935 the bug with the USB devices should have been fixed, but it still does not allow updates with installation media on a USB stick.

Fix description:

"Addresses an issue that may cause an external USB device or SD memory card to be reassigned to an incorrect drive during installation. For more information, see "This PC can't be upgraded to Windows 10" error on a computer that has a USB device or SD card attached"

I tried to do an update with installation media build 18362.145 on a system already at 18362.145 and still gets the error message below:

 

Is there a fix yet for this bug in the v 1903 release ? Which build do I need to get this bug fixed ?

I know that I can work around the issue installing from a local drive.

Also if I try upgrading from1903 to a preview 20H1 build 18908.1000 using a USB stick the update completes without this message.

I hope we don't need to wait for 20H1 to get this bug resolved.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

76 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-06-15T01:07:34+00:00

    I had good luck with a 32 GB USB drive where 8 GB and 16 GB failed.  Even with that, one system would not install until I removed an SD card.

    Hi, 

    I think I figured out why some different USB devices are not blocked on this upgrade.

    If I use any USB device that does not have the (Removable Media Bit) the upgrade works fine.

    There are still some USB flash drives out there that do not show as removable and those don't trigger the trap. 

    Also running the upgrade from a folder on a USB HDD work fine because those don't show as removable.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-06-03T07:26:28+00:00

    Pauli O, 

    Here are the 2 iso files, the second one created by MCT, the bigger one with the direct download.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-06-03T04:13:21+00:00

    OK, thanks, but I've been there. And it's over for me, really. I'm about to verify all my drivers are still the same & whether there are any updated ones at Dell. But nothing at all seems amiss, & I expect the best from 1903. Already I see nicer settings, for instance at Windows Update. Also the clipboard (WinKey+V) is behaving better than in 1809 - now it will scroll slowly for the choices.

    OK, bye, & thanks again.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-06-03T03:54:48+00:00

    I do have a DVD. I was thinking of it, but the .iso worked w/o burning. So, I won't need it - but still I want a USB stick to work. That is my preferred media.

    Thanks for your explanation. And I thank Saltgrass too for his. I still say it's fishy for the error message to say "this PC can't be upgraded to Windows 10" & "hardware that isn't ready" when I have upgraded & the hardware works just fine

    Maybe it should have said, "your hardware is fine, but we can't handle more than one drive letter". But that doesn't really make sense, either, since some sticks do work.

    PCR

    On the error message it shows "Click here for more information" .

    When you click on it you'll see the explanation about the USB issue and how to workaround the problem.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-06-03T03:45:15+00:00

    OK, thanks, Pauli O. That's good to know.

    Was this answer helpful?

    0 comments