Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-10-04T09:54:47+00:00

    How do it then ?

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  2. Anonymous
    2021-10-04T10:41:35+00:00

    Can you try to set default both of them Playback and Recording are Headset.

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  3. Anonymous
    2021-10-04T10:58:44+00:00

    Ok, one step at a time...

    It seems to work on some level but my sound is garbage.

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  4. Anonymous
    2021-10-04T11:11:56+00:00

    This doesn't really work because Headset is what Windows calls the low-quality mono hands-free profile, which, as others have pointed out is garbage for any purpose other than talking. Even my phone, which arguably is what that profile was originally created for, manages to output a much higher quality sound even when using the headphones as a hands-free. Whether it's actually using the mono hands-free profile for output or not I can't tell, but the point is that it's not a technical limitation of the headphones or Bluetooth but just the sloppy implementation in Windows. Frankly, I think in 2021 this is unforgivable and I've created this feedback item https://aka.ms/AAdv6bz - you should vote for it or it MS will never come around to fixing it.

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  5. JosephT71 9,220 Reputation points
    2021-10-04T12:20:14+00:00

    There is no "sloppy implementation" in Windows.

    Windows has the mandatory Bluetooth baseline implementation.

    Other mobile device manufacturers paid extra money on optional higher quality Bluetooth audio codecs.

    It is up to your laptop manufacturer to pay extra money to Intel (which makes the Bluetooth chip) and then Intel pays the appropriate licensing fee to the the appropriate patent holders to those optional higher quality Bluetooth audio codecs.

    It is a money issue, so no feedback is ever going to solve your problem.

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