Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-01T20:58:42+00:00

    The true test to see if it’s working is to listen to some background music played through your music player of choice while on a Skype call. It’s a pretty niche thing to do (playing D&D over hangouts while playing nature sounds from YouTube), but it’s where I notice the issue mostly.

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  2. Anonymous
    2021-07-05T05:14:11+00:00

    My observation is that all devices running BT5.0 ver or later are having issues with windows 10 connectivity

    Older devices with BT4 versions are working perfectly.

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  3. Anonymous
    2021-07-19T16:16:54+00:00

    I did not work for me. Nothing worked actually still can not hear anything recorded from the mic. The Bluetooth headset works fine with a mobile but will not work with windows 10. It's July 2021 still no fix for this really disappointing.

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  4. Anonymous
    2021-07-19T22:54:48+00:00

    I noticed that I can at least have fewer issues if I set the stereo Bluetooth device as the default audio playback device and the hands free Bluetooth version of the device as my primary communication device I have fewer issues. But if I am in a conference that starts streaming a video for everyone to watch, I have to go back into settings and set the hands free as my default playback as well before I will hear anything play, and it will play poorly I might add!

    I wonder if the Bluetooth dongles from jabra that come with their headsets solves this issue?

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