Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-14T21:20:05+00:00

    Hey guys,

    I have been having this issues for AGES, but what I can tell that is the culprit is that Windows recognizes the BT headphones as a "Hands-Free" device. So whenever you're communicating through the BT device, it mutes all other sounds.

    For my laptop, the work around was to disable the "hands-free" mic associated with my BT headset and to record the sound through my laptop's mic. A weird work around, but it worked... kinda. However, now that I am home and trying to use these headphones on my desktop that doesn't have a built in mic, I am back to square one.

    My thought process is maybe if we can get rid of the "hands-free" component in the recording device area, we might be on a good path. However, I cannot figure out how to do that. Any insight on how to do that would be great!

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  2. Anonymous
    2020-04-12T19:33:51+00:00

    Hi Jay

    Thanks for your efforts but this didn't solve the issue for me. :(

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  3. Anonymous
    2020-04-09T04:17:31+00:00

    Hi Jay, I am using Sony earbuds and got this problems for 3 months now while using skype or team! Thanks for your help man!!

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  4. Anonymous
    2020-04-07T20:30:41+00:00

    It makes no difference if it speakers or headphones, the headline of this thread is about headphones so I thought you got the same problem than me with headphones. Just make sure you disabled the "Allow aplications the exclusive control of this device" box in all devices too.

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  5. Anonymous
    2020-04-07T14:21:44+00:00

    Hi Jay, I've disabled all other microphone devices except my beatx bluetooth speaker under the recording tab, but still fail to record any voices from my beatx speaker. What do you mean by "go record devices layer and disable the headset mic"? Where is it?

    Thank you very much. Just about giving up making the usb bluetooth adapter both work for my beatx speaker and headphone.

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