Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  2. Anonymous
    2022-01-11T01:10:45+00:00

    Unfortunately there isn’t, the Bluetooth codec doesn’t have the bandwidth to transmit 3 quality sounding audio streams, only two. So you either get two good stereo streams, or a split mono stream and a mic stream.

    Best solution I have found is proprietary dongles, they seem to use unique codecs to sidestep Bluetooth’s limitation here. Or you could use Bluetooth stereo with a separate usb mic (or wireless mod mic).

    Jabra’s Bluetooth dongle seems to have decent sound quality but it’s still bad compared to full stereo headphones. I believe LG or someone like that is coming out with Bluetooth earbuds that use a 2.4 ghz dongle for better audio quality

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  3. Anonymous
    2022-01-10T23:53:18+00:00

    so, there is NO SOLUTION yet? formore than 2 years?

    how to use headset and speakers (stereo) profiles simultaneously?

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  4. Anonymous
    2021-10-21T00:51:16+00:00

    Another solution is, you can try
    Setting Headphone for gaming, music,....
    Setting headset for voice call.
    It mean in the same time you have two setting in both of the software
    Example: You playing game and using discord1. Setup game using headphone

    2. Setup discord input and output using headset.

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  5. Anonymous
    2021-10-21T00:13:53+00:00

    The difference between using the usb dongle and the pci slot on your motherboard won’t make as much of a difference as the type of Bluetooth chip is on the device. You mentioned the pci card is Bluetooth 4.2, which supports more bandwidth, but unfortunately neither of these will solve the primary issue which is that you can’t have high quality stereo playback while on a call using the microphone of your headset.

    Both of your solutions will be audible, and the 4.2 Bluetooth transceiver will probably sound a little better then the 4.0, but neither will sound as good as a straight stereo signal going to your headphones.

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