Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-01T17:59:31+00:00

    It's July 2021 already and they still unable to fix this bluetooth earbuds/headphone stuff..... I am having this issue with my Mpow X3 earbuds... can't find a way through... In the end I gave out and purchased some cheap fake JBL earbuds from Aliexpress but surprisingly it works...

    Can't really understand how this happened but I conclude it as below:

    1. mostly genuine brand earbuds/headphones are having this issues
    2. 2 Choices (Good Quality Audio but no mic OR bad/crappy quality Audio with mic)
    3. Genuine Earbuds/headphones work great on phone
    4. Cheap fake Earbuds/headphones still able to use "Good Quality" Audio with mic (even the fake Earbuds/headphones can't produce the audio quality like the genuine brand, it still sounds better than the Genuine brand on bad/crappy quality Audio with mic mode aka Handsfree AG / Headset Audio)

    Just sharing some of my ideas, hope to get some clues to solve this issues ASAP.

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  2. Anonymous
    2021-04-07T10:10:44+00:00

    Well I will solve the problem for anyone who is searching or waiting for a fix to this, you will never be able to have Good Quality Sound as in using the (insert Headphones name here) Stereo option and use the mic from them at the same time, this is a limitation of the Bluetooth protocol, When using the Stereo option the Headphones are using the A2DP Profile defined by the Bluetooth Stack, when switching to Headset profile to use the Mic at the same time it switched to HandsFreeProfile (HFP), it will never be possible to use the MIC and have Stereo 16/44.1 (or higher) sound at the same time, not with any current (2021 Headphones/Headsets) and current Bluetooth 5.1, maybe with future generations it will be possible, who knows. But for anyone trying to find a fix, there is no fix, this is a limitation of the Protocol and Technology, max you can get is the quality you get when Switching Playback and Record Device to the "namehere" Headset device

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  3. Anonymous
    2020-08-03T15:38:58+00:00

    Right, the issue with that is the audio is a very bad mono sound (lots of static noise on my headsets when i do this). They really need to add more channels to BT. would be nice to be able to use my BT headset with multiplayer games and be able to use the BT headset's mic while also hearing great sound from the game.

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  4. Anonymous
    2019-12-14T10:41:25+00:00

    Hi, I am Shreyas I have faced similar problems I have tried every possible solution but it does not work. Please Help me.

    You can write to ******@gmail.com

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  5. Anonymous
    2020-04-14T21:20:05+00:00

    Hey guys,

    I have been having this issues for AGES, but what I can tell that is the culprit is that Windows recognizes the BT headphones as a "Hands-Free" device. So whenever you're communicating through the BT device, it mutes all other sounds.

    For my laptop, the work around was to disable the "hands-free" mic associated with my BT headset and to record the sound through my laptop's mic. A weird work around, but it worked... kinda. However, now that I am home and trying to use these headphones on my desktop that doesn't have a built in mic, I am back to square one.

    My thought process is maybe if we can get rid of the "hands-free" component in the recording device area, we might be on a good path. However, I cannot figure out how to do that. Any insight on how to do that would be great!

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