Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-11T05:50:44+00:00

    Interesting same problems here with multiple headsets.

    I have an MPOW 456A BT 5.0 adapter, MPOW I19 IPO that work perfectly in both Skype/Teams and Windows Audio.  I also have a TPLink BT 4.0 UB4A and that works perfectly but NOT for audio/mic at the same time.  So its not the adapters/drivers as such.

    I really wanted the 65hrs upgrade of the MPOW-059 headphones which are touted as an upgrade to the I19, also looked at the Anker multipoint headphones on Amazon.  Neither worked in any shape or form, exact same problems as described here making them useless and it makes me wonder why they sell them as Skype/comms capable?

    I have literally wasted a solid 8 hours trying different drivers, disabling/enabling, tweaking, I even managed to find some Windows 10 rated drivers for the Realtek 8761B chipset, which work really well and i think seem better than the MPOW ones which were last updated 2018.  But again no fix.  Windows is fully updated to 2004, all drivers are fully updated.

    So in short the MPOW I19 IPO BT 5.0 work but the MPOW-059 BT 5.0 don't so very strange indeeed!  PS: I used the exact same BT dongle and drivers for both headsets?!

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  2. Anonymous
    2020-11-04T04:24:01+00:00

    I am facing the same issue on windows 10 laptops both office and work.

    And this issue is exhibited ONLY in MS Teams. I am using MS teams on browser. Tried Microsoft edge, Chrome, firefox. They all show the same results.

    Audio o/p on bluetooth headset and Mic input from Laptop mic.

    the moment I select MIC input from Bluetooth headset both audio and mic stop working 

    Don't face any issues while talking call in Zoom, Google meet on windows via local app or via browser.

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  3. Anonymous
    2020-11-03T17:29:26+00:00

    Dear Greg,

    I use an HP laptop, with windows 10 1909 and I have the same problem. I have to use my laptop Microphone  in order to make the Bluetooth headphones work, and its really annoying that all the steps given above have been done at least 2 times each. NO change at all.

    Now I am Not sure whether it is because of the fact that My headphones use Bluetooth 2.1 (which I KNOW IS OLD) but then it works fine with android!

    I even did a bios update and a system restore to default drivers, but no difference.

    Th reason why I hate this is because of the fact that laptop microphones tend to pick up too much noise, while the mic in my headphone has a noise reduction feature (which I so do need).

    I even went to HP support page and reinstalled every single driver including my display driver.

    However when I tried to update windows to the latest version it always fails (I do not Know why)

    NOW, please do tell me whether its because of my headphone using Bluetooth 2.1 or the fact that my Bluetooth 4.5 chip is not good enough?

    I do think that the Realtek chip That came with my laptop is not very good.

    I have tried everything and I have even thought of buying a new MacBook, since the OS does not have these kind of issues.

    My wifi chip is 1x1 so it is not great either.

    And the fact that I listen to the audio from games and voice chat at the same time is really pissing me off.

    And by the looks of it, a lot of people have an issue like this.

    please do tell Microsoft to give us the perfect answer instead of just beating around the bush and telling us to reinstall windows.

    The reason why we even come here to ask for help is because even after doing reinstall of the drivers, it does not work.

    And reinstalling the entire operating system to just fix this issue?  Wow Microsoft you better work hard and fix these small issues that make life hard for normal users like us.

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  4. Anonymous
    2020-10-31T23:54:30+00:00

    If it muted other sound while communicating, did you try this setting?

    Go to Control panel then choose the small icons view

    Find "Sound"

    Go to "Communication" tab

    choose "Do nothing" instead of other 3 options.

    tried this.... once the mic is turned on, all other audio turns off.  Once the mic is turned off, all of the audio returns.  So, no go.

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  5. Anonymous
    2020-10-30T16:51:38+00:00

    Same issue was with me also. What i have done is, just rests  my windows 10 from recovery option and updates my pc. Now it is working smoothly

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