I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.
I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio. If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.
I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening. As an example my BHS-530 Stereo is selected for both my default audio and default communication device. I start playing a YouTube
video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops. If I switch the recording device back to Conexant ISST Audio the youtube video will continue
to send sound regardless of which menu I am on.
What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)


The headset comes up as two separate devices once it connects to windows:
Playback Device
Type: Headset
Name: BHS-530 Hands-Free
and
Type: Headphones
Name: BHS-530 Stereo
Recording Device
Type: Headset
Name: BHS-530 Hands-Free
Type: Internal Microphone
Name: Conexant ISST Audio
(this is my laptop's internal mic)
This is to do with how blue tooth headphones are made.
Bluetooth headphones that includes are microphone built in have two types of profiles.
One is stereo(BHS-530 Stereo) which is the good quality audio playback device on your blue tooth headphone, (this allows you to listen to music or watch music with nice quality sound).
The second profile is the communication / voice call profile. In order for the microphone to properly function the only way to use microphone install on the headphone and speaker on the headphone is to use a lower quality play back device ( In this case BHS-530 Hands-Free ). There for if you want to use the microphone install ( Under recording tab BHS-530 Hands Free ) you have to use the lower quality playback device ( Under Playback tab, BHS-530 Hands Free ).
As far as I know there's no permanent work around for this problem unless you get an external microphone and set external microphone as default communication device and then set BHS-530 Stereo as Default Device OR Get a really super high end Bluetooth headphone which will allow you to use stereo and microphone at the same time.
There's more information found on this Dell Forum
https://www.dell.com/community/XPS/Can-t-hear-all-sounds-at-once-when-bluetooth-headphones-are/td-p/7548473
P.S. Although to be honest the Hands free playback device isnt terrible where you cant hear anything but you can tell that the quality is not something you want to hear for over an hour because its just painful to hear over long periods of time
Edit 1: There could be some third party software to unlock / solve this issue but that just makes things complicated and its going to be another long story on how to set up and etc
Edit 2: If you're looking for external microphones (which I do recommend because they do have really good microphone quality and it does sounds really nice ) here's a link https://www.amazon.com/s?k=Microphone&ref=nb\_sb\_noss\_2
Edit 3: I know I know but I just keep forgetting to mention stuff, here's another forum on possible fix however there's no guarantee that it'll fix the problem
https://superuser.com/questions/930251/possible-to-use-bluetooth-headset-in-stereo-mode-with-mic