Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-12-21T17:24:03+00:00

    I found this reddit thread that has a lengthy explanation to the issue. 

    https://www.reddit.com/r/sony/comments/fqf71z/wh1000xm3\_can\_only\_use\_stereo\_or\_handsfree\_but/

    At the end, there is no solution for this, it's one or the other, but not both at the same time.

    I have learnt to live with this, an so far is bearable.

    My default audio playback is set to the "stereo" device of my Bluetooth headset. So I can listen content in all of its splendor/fidelity.

    My default communications device for both playback and recording is set to the "hands free" device of my Bluetooth headset.

    I know that if I enter a Teams/Meet/Zoom, the playback of the "stereo" device will stop, so If I need to hear audio from other apps simultaneously while in a Teams/Meet/Zoom, I need to set the default audio playback device to the "hands free" device. Although the audio quality will be lowered, it is acceptable for remote collaboration.

    Hope this helps.

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  2. Anonymous
    2020-12-18T01:22:04+00:00

    I have the exact same problem with my Razer Opus headset, thank you Windows ! Can't use the microphone AND listen to the sound, that's a joke !

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  3. Anonymous
    2020-12-03T21:23:02+00:00

    Today i recived

    Mpow BH456 Bluetooth 5.0 Wireless USB Adapter

    • 10.63$ order via Aliexpress.

    Tested with 2 bluetooth headsets via Microsoft Teams Test Call.

    • XG‑17 TWS Bluetooth 5.0
    • Philips SHB8750NC (based on specyfication 4.0BT)

       https://www.philips.co.uk/c-p/SHB8750NC\_00/wireless-noise-cancelling-headphones

    On both mice works correctly.

    Those headsets didint work with my lenovo X1 laptop and my Dell laptop where i have 4.0 BT miniPCI card.

    Dongle contains small CD with realtek drivers... and I install those driver (device manager report now: Realtek Bluetooth 5.0 Adapter).

    Without those drivers -adapter was discovered as generic USB BTAdapter... but it was not able to find any BT device.

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  4. Anonymous
    2020-11-26T03:27:56+00:00

    I have the same problem with windows 10. My AirPods used to work fine (both headsets and mic selected) however recently if the Airpods are selected as input then I am unable to hear sound in the Airpods. This issue is only present using Bluetooth headsets and not wired headsets. I have tried another set of headsets and still have the same problem. I have tried these headsets on my laptop and I have the same problem. I wonder if there has been a windows update recently that has created this issue.  I have paid a lot of money for my headsets and now I am unable to use both mic and headsets at the same time. Would love to have Microsoft fix this issue.

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  5. Anonymous
    2020-11-19T08:10:04+00:00

    I'm not sure if this has been mentioned yet but at least for me on this headset I noticed it cannot be in headset and headphones mode at the same time so in order to get mic and audio to work at the same time you have to have selected headset mode as both the audio and communication device on both playback and recording tab, now due to this being handsfree mode for calls the normal audio quality is far lower so that I have no workaround for. Sorry if this was already explained but that is the workaround if you really need it.

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