Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-15T18:33:30+00:00

    I find solution maybe for some of you. 

    1. This only works when you have additional cable to you headphones.
    2. Connect your headphones via audio cable to your audio input. Use this connection to hear audio by using realtek driver.
    3. Next connect your headphones second times via bluetooth, use this connection as mic via free-hands function.

    I have Marshall MID bluetooth headphones and for me its working perfectly fine in games and other windows apps.

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  2. Anonymous
    2020-11-08T06:04:38+00:00

    Its not an issue, its just how Bluetooth works,.... sorry you all.

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  3. Anonymous
    2020-09-02T10:14:02+00:00

    My AirPods with my Intel AX200 both support bluetooth 5.0 but still having the same issue.

    So i'm guessing MSFT need to do something on Windows side to make it work.

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  4. Anonymous
    2020-07-30T17:48:00+00:00

    I finally found a fix.  disable the stereo version of your headphones and make the hands free audio headset one the default device.  This is what fixed it for me.

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  5. Anonymous
    2020-07-15T16:05:07+00:00

    Hi Zach, (not) Good to know you can't do it either, but I bet a solution is in the works! For now, I am going to look for a plug in mic that has a long cord.

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