High DPC Latency caused by wdf01000.sys

Anonymous
2019-09-03T13:10:13+00:00

Hello,

I am posting this regarding a problem that I ran across in my laptop at the beginning of august 2019, the problem is that I am getting high DPC Latency levels that are apparently caused by wdf01000.sys according to the latency checking program, latencymon.

I really want to know if there is a fix since I have browsed a wide range of sites trying to find a fix, I could not find any. And also my keyboard stopped working for some reason, if its ok I would like to find a fix for that, but I prioritize fixing the high latency over the keyboard.

Thank you for taking your time to read this.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-09-03T16:54:30+00:00

    Ok, keep us updated with your progress.

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  2. Anonymous
    2019-09-03T16:07:32+00:00

    Nevermind the app not running, just found it.

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  3. Anonymous
    2019-09-03T15:55:32+00:00

    You need to extract and use the BIOS Flash utility from ASUS:

    https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_...

    Here is a guide you can follow:

    https://www.asus.com/support/FAQ/1008276/

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  4. Anonymous
    2019-09-03T15:52:42+00:00

    Sorry, but how do i install the bios file, I apologize, im just not experienced in this.

    And also i have just returned to my laptop but I cannot see the windows updater file. Is this normal?

    I will run it again.

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  5. Anonymous
    2019-09-03T15:23:01+00:00

    Also, if setup fails, here are some things you can do to ensure the upgrade is successful.

    There are some important updates available for your make and model.

    BIOS Update August 2019

    https://dlcdnets.asus.com/pub/ASUS/nb/G751JT/G7...

    Display Driver July 2019

    https://dlcdnets.asus.com/pub/ASUS/GamingNB/GL5...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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