Windows 10 1903 can't manage a printer

Anonymous
2019-06-18T19:32:28+00:00

I have a few Windows 10 Pro x64 1903 (with 2019-05 or 06 cumulative update) having an issue where when you use the modern Settings app > Devices > Printers & Scanners, when you click on an existing printer, the printer below it does not drop down making space for the the "Open queue" and "Manage" buttons, instead the buttons overlay the lower printer, but won't allow you to click on the buttons, therefore you can't manage the printer.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

99 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-11-25T17:39:48+00:00

    This isn't just an upgrade problem.  I have brand new installed machines having the same issue.  they were directly 1903 or 1909.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-11-28T14:38:39+00:00

    Every machine in our environment on 1903 has this problem.

    Your post is pointing me to some other workaround.

    If i give the User the right to "Manage this printer", the user is able to enter the properties in modern settings.

    Go to Control-Panel->Printers and Devices, right click the printers one after the other, select security and give "everyone" the right to "manage this printer". (Dont know the exact eglish term.).

    After this Everyone can access the properties page.

    This is maybe a workaround for local installed printers. 

    Can somebody confirm this?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-11-28T15:07:04+00:00

    Every machine in our environment on 1903 has this problem.

    Your post is pointing me to some other workaround.

    If i give the User the right to "Manage this printer", the user is able to enter the properties in modern settings.

    Go to Control-Panel->Printers and Devices, right click the printers one after the other, select security and give "everyone" the right to "manage this printer". (Dont know the exact eglish term.).

    After this Everyone can access the properties page.

    This is maybe a workaround for local installed printers. 

    Can somebody confirm this?

    Nope. Not solve our problem.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-11-28T16:17:53+00:00

    For me, the problem is only that I am not able to print from EDGE browser (any web pages open up). To overcome this, whenever I need to print something from an internet site, I simply use Google Chrome to open the page.

    Avtar

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-12-03T08:41:15+00:00

    Here's a quick workaround until this gets fixed,

    when clicking on the desired printer, and the two boxes (Open Queue / Manage) show up..

    Just press Tab twice to go to manage and then press Enter.

    make sure you have disabled "Allow Windows to manage my default printer" option.

    Hope This Helps.

    Thanks.

    Khalid W. Hussain.

    Was this answer helpful?

    0 comments