This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have a few Windows 10 Pro x64 1903 (with 2019-05 or 06 cumulative update) having an issue where when you use the modern Settings app > Devices > Printers & Scanners, when you click on an existing printer, the printer below it does not drop down making space for the the "Open queue" and "Manage" buttons, instead the buttons overlay the lower printer, but won't allow you to click on the buttons, therefore you can't manage the printer.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Here's a quick workaround until this gets fixed,
when clicking on the desired printer, and the two boxes (Open Queue / Manage) show up..
Just press Tab twice to go to manage and then press Enter.
make sure you have disabled "Allow Windows to manage my default printer" option.
Hope This Helps.
Thanks.
Khalid W. Hussain.
For me, the problem is only that I am not able to print from EDGE browser (any web pages open up). To overcome this, whenever I need to print something from an internet site, I simply use Google Chrome to open the page.
Avtar
Every machine in our environment on 1903 has this problem.
Your post is pointing me to some other workaround.
If i give the User the right to "Manage this printer", the user is able to enter the properties in modern settings.
Go to Control-Panel->Printers and Devices, right click the printers one after the other, select security and give "everyone" the right to "manage this printer". (Dont know the exact eglish term.).
After this Everyone can access the properties page.
This is maybe a workaround for local installed printers.
Can somebody confirm this?
Nope. Not solve our problem.
Every machine in our environment on 1903 has this problem.
Your post is pointing me to some other workaround.
If i give the User the right to "Manage this printer", the user is able to enter the properties in modern settings.
Go to Control-Panel->Printers and Devices, right click the printers one after the other, select security and give "everyone" the right to "manage this printer". (Dont know the exact eglish term.).
After this Everyone can access the properties page.
This is maybe a workaround for local installed printers.
Can somebody confirm this?
This isn't just an upgrade problem. I have brand new installed machines having the same issue. they were directly 1903 or 1909.
