Windows 10 1903 can't manage a printer

Anonymous
2019-06-18T19:32:28+00:00

I have a few Windows 10 Pro x64 1903 (with 2019-05 or 06 cumulative update) having an issue where when you use the modern Settings app > Devices > Printers & Scanners, when you click on an existing printer, the printer below it does not drop down making space for the the "Open queue" and "Manage" buttons, instead the buttons overlay the lower printer, but won't allow you to click on the buttons, therefore you can't manage the printer.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-11-05T19:27:45+00:00

    Bingo!!!!!!!!!!!!! tab fixed the issue for me as well

    Well, let's not say "fixed the issue". It's a workaround.

    This has been plaguing people for months and is now up to 7 pages of replies. This is pretty ridiculous.

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  2. Anonymous
    2019-11-05T19:13:50+00:00

    Bingo!!!!!!!!!!!!! tab fixed the issue for me as well

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  3. Anonymous
    2019-10-23T08:58:24+00:00

    Hi, thanks, but this solution was posted months ago and the original issue still not resolved by Microsoft!

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  4. Anonymous
    2019-10-23T01:16:19+00:00

    Go here:

    Control Panel\All Control Panel Items\Administrative Tools

    Look for "print management"

    Adjust from there...

    Thanks me lots. xoxoxo.

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  5. Anonymous
    2019-10-14T21:21:19+00:00

    Found a work around..

    1. Select the printer you wish to manage
    2. Use the "tab" key on your keyboard to jump to the next button until you reach "manage"
    3. Use the "enter" key on your keyboard to activate the "manage" button

    doesn't fix the issue but at least work can be done....

    Thanks, though this was posted months ago.

    Thanks but this didn't work for me.

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