Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-12-16T16:35:19+00:00

    Hi Mark, and thanks again for all your help with this. What you mention above sounds very technical for me and I am very anxious about trying a fresh install now.

    This is my laptop, which I purchased on December 29th 2018:

    Medion Erazer P7651 Core i7-8550U 8GB 1TB & 128GB GeForce GTX 1050 17.3 Inch Windows 10 Gaming Laptop

    I don't know what you mean by "the issuing devices".  The webcam, USB3 and one of the USB2s are not working  I don't know the brand of those or what drivers they were using.

    As I purchased new last December, it did not have a previous OS that I can see.

    Thanks again.

    Regards

    Tommy

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  2. Anonymous
    2020-02-03T13:39:50+00:00

    Make sure that the Camera Privacy Switch that can be found on the right hand side of your laptop is not on. I was facing the same problem. This resolved it.

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  3. Anonymous
    2020-02-05T13:18:56+00:00

    Hola,

    Tengo una HP Envy con Windows 10 y parece que no puedo hacer que mi cámara web / cámara funcione.

    No aparece en la lista del Administrador de dispositivos.

    Gracias por la ayuda.

    JP

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  4. Anonymous
    2020-02-05T13:19:20+00:00

    Hola,

    Tengo una HP Envy con Windows 10 y parece que no puedo hacer que mi cámara web / cámara funcione.

    No aparece en la lista del Administrador de dispositivos.

    Gracias por la ayuda.

    JP

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  5. Anonymous
    2020-02-15T13:52:22+00:00

    I had the same issue - webcam disappeared from Device List, along with all the other issues.

    An update never arrived to fix this issue, so I ended up sending my laptop back to the manufacturer who ended up putting in a new webcam (and motherboard, as everything is integrated I was told).  I think it was just easier for them to do this than to try and figure out what the update had originally done.

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