Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-10-04T20:36:05+00:00

    Thank you so much for the prompt and comprehensive reply.  Much appreciated.

    Hopefully it will be resolved eventually.

    Kind regards

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  2. Anonymous
    2019-10-04T20:58:44+00:00

    Thank you so much for the prompt and comprehensive reply.  Much appreciated.

    Hopefully it will be resolved eventually.

    Kind regards

    Your very welcome friend, am sure it will !....The justification I take into consideration with Windows 10 is that Microsoft pretty much overhauled there whole web based layout and functionality between the OS 10 itself and their previous OS'es entire catalogue.  This is a massive overhaul to consider as well as the functionality issues many are experiencing with the current build. Am confident it wont be long.

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  3. Anonymous
    2019-11-16T12:42:27+00:00

    I waited for the so-called major update on November 12th.  It has not solved my issue, and I am still without my webcam, myUSB3 and one of my USB2s.  I am absolutely furious at this stage as I have wasted so much time trying to get this issue fixed.  I have even had to give up some work as I had wasted so much time!  I am now losing money because of this issue, which is not of my making.

    When will the issue be solved by Microsoft?!

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  4. Anonymous
    2019-12-16T11:33:23+00:00

    Hi again

    There has been no answer to my previous reply, nor has there been a resolution to the issue - I am still without my webcam, USB3 and one of my USB2s. This delay in getting a proper update is now ridiculous and shows a complete lack of respect on the part of Microsoft to solve an issue which is of their making.  I have lost many hours of time, work and hence payment because of this issue.

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  5. Anonymous
    2019-12-16T11:54:36+00:00

    Hi again

    There has been no answer to my previous reply, nor has there been a resolution to the issue - I am still without my webcam, USB3 and one of my USB2s. This delay in getting a proper update is now ridiculous and shows a complete lack of respect on the part of Microsoft to solve an issue which is of their making.  I have lost many hours of time, work and hence payment because of this issue.

    Hi mate, apologies for the delayed response on my part. Am still ot 100 percent on the background only from my own experience and that of others were i've tested almost every avenue to no avail. the most common factor i found was it seemed to be an  issue where people had a previous OS on the same hardware prior to the win10 build where this issue arose. 

    For me personally i had to do a fresh install and ran the PC first from a portable environment and added all the Chipset drivers, then re-installed win 10 latest build. this worked for me also the usb filter driver updates seemed a temp fix. sorry nothing permanent beyond that atm. 

    Would you mind adding your spec and the issuing devices to a reply and I can investigate further for you if you like

    regards Mark

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