Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-09-12T20:29:20+00:00

    Hey, there - sorry I should have mentioned - I did try that - but don't have "Local Users and Groups".

    I believe I've been set up as the administrator??

    Jacqui

    Hi there, how you getting on? Just a quick note, Are you using windows 10? Eitherway Even If where setup as admin, that's different to the in-built account for the system itself. Hence why its disabled as default.

    if you want I could give you a call on skype.

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  2. Anonymous
    2019-09-13T13:38:16+00:00

    Morning - sorry for the delay - some business to attend to.

    I'm on Windows 10 - version 1903 - OS Build 18362.356

    Sure a Skype discusison would be great if you have time.

    I'm free till 10:45 am eastern - then not till the end of the day.

    Thanks again,

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  4. Anonymous
    2019-09-17T14:41:59+00:00

    Hey there - signed into skype and found you - we can connect through there and then close the loop here for others who may have the same problem.

    Thanks,

    Jacqui

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  5. Anonymous
    2019-09-18T18:41:53+00:00

    Hi

    I have the same problem.  Medion Erazer P7651-MD61016, MSN30024212. Originally went in to Device Manager after the webcam wouldn't work in Skype or Camera.  When I clicked on the webcam icon, the cam appeared as shaded.  I uninstalled the device, and then ran a scan for hardware changes, assuming it would be picked up.  But no luck.  I have tried the legacy hardware, but no cam model is appearing in the list, and I don't have the discs (the other option they give).  If I knew what kind of webcam it was I suppose I could try online for the drivers.

    Any help appreciated.

    Regards

    Thomas

    P.S. My USB 3 seems to be malfunctioning now too! Every device I connect comes up with a "USB device not recognised"....

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