Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-26T22:04:26+00:00

    You my friend are brilliant wasted hours.....no days....... this solved it immediately thank you

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  2. Anonymous
    2020-03-26T23:13:36+00:00

    Mark, thank you for being a resource on here! 

    Having VERY similar issue on same laptop... HP Envy Windows 10. 

    I installed Skype on the laptop, and while it was installing, I think that's when I disconnected the WebCam.  I already tried restoring it back to the day prior to downloading Skype.

    Error Messages Below:

    My issue/error message is saying that my device (name: HP Wide Vision HD Camera) ) is "disconnected" to the computer (Code 45). 

    1st screen shot:  Device Manager>Properties>"General" Tab

    2nd screen shot:  Selecting "Camera" from the Windows Start Up Menu bar

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  3. Anonymous
    2020-03-31T12:38:52+00:00

    I need camera for a vitural visit with my Doctor

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  4. Anonymous
    2020-03-31T12:53:09+00:00

    HI there,

    I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

    It is not listed on the Device Manager list.

    Thanks for the help.

    JP

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  5. Anonymous
    2020-04-01T00:50:20+00:00

    I have the same issue, HP Envy x360 m Convertable laptop, model number: 15m-dr1011dx

    Purchased December 2019, does not show a camera in the device manager at all even when selecting show hidden devices.

    Please advise.

    Thank you.

    GE

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