Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-24T01:50:11+00:00

    So I did what you said and it uninstalled the camera, but now what, there is no option to re-install it.

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  2. Anonymous
    2020-09-21T08:19:25+00:00

    It says reconnect this hardware device to the computer. How can I reconnect it? I don't know how. Please help me with this thank you.

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  3. Anonymous
    2020-09-21T08:16:23+00:00

    HI there,

    I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

    It is not listed on the Device Manager list.

    Thanks for the help.

    JP

    Hey JP, Ive noticed there are a few driver issues with windows 10 not picking the driver up nor windows update.

    If you go to 

    https://www.catalog.update.microsoft.com/Search.aspx?q=+HP+Envy

    You should find a driver in there that will help.

    Few points to not, In Device manager, select view show hidden devices, is it showing now but transparent? 

    If so get the details of hardware ID from it such as this

    You may also be able to search the catalogue using the first part from VID_045E&PID_0294 to identify your exact driver in their database otherwise you need check package details 

    like so

    If you find the correct one extract the cab. right click the inf. select install and it should then appear in device manager, at this point you should restart your system

    Really hope this helps. I've had to use it twice myself to get devices to pick up, kind regards

    Mark

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  4. Anonymous
    2020-09-09T20:01:47+00:00

    i c an not find my camena

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  5. Anonymous
    2020-09-09T14:58:54+00:00

    Please if you can help

    this is my laptop details

    I need the camera driver for it       

    HP EliteBook Folio 1040 G2 Notebook PC

    Serial Number

    8CG5262NV1

    Product Number

    L8T44EA#ABF

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