Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-09-12T20:29:20+00:00

    Hey, there - sorry I should have mentioned - I did try that - but don't have "Local Users and Groups".

    I believe I've been set up as the administrator??

    Jacqui

    Hi there, how you getting on? Just a quick note, Are you using windows 10? Eitherway Even If where setup as admin, that's different to the in-built account for the system itself. Hence why its disabled as default.

    if you want I could give you a call on skype.

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  2. Anonymous
    2019-09-11T21:28:08+00:00

    Hey, there - sorry I should have mentioned - I did try that - but don't have "Local Users and Groups".

    I believe I've been set up as the administrator??

    Jacqui

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  4. Anonymous
    2019-09-11T20:49:55+00:00

    Hey, there - sorry had to focus on something else.

    OK so I did the device manager part - with the manually install, and then tried with the automatically install - neither provided me with the model/manufacturer - just the word "model" and the option of "have disk". Sigh.

    I do have a complete "backup" from when the computer was built - not sure if that's helpful.

    Thoughts?

    Jacqui

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  5. Anonymous
    2019-09-11T20:47:48+00:00

    Hi there,

    Ok so I got the Device Manager part to work - it showed it, I followed the steps, but the device didn't show up in the "manually install" part. Should I use the recommended part?

    I downloaded the Envy Hardware Diagnostics tool - but not sure where the results will post on my system.

    Sorry for all the questions - I'm supposed to be pretty good with computers... guess not.

    JP

    Hey JP, how you getting on?

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