Camera / Webcam not on device manager list - Windows 10

Please if you can help

this is my laptop details

I need the camera driver for it       

HP EliteBook Folio 1040 G2 Notebook PC

Serial Number

8CG5262NV1

Product Number

L8T44EA#ABF

i cant find my camera option after scanning hardware  ..plz help me

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Hi JP and 553 viewers with the same question. I've just given full details on this in my latest comment on page 12 thanks, let me know how you get on.

I have Positivo BGH i5 webcan not listed on Device Manager

In device manager if its not configured or installed correctly select >View from the tabs at the top of Device Manager screen and tick show hidden devices it should be in there. NOTE: it may report a different name as the DataBase for windows 10 is not as full as older DBs for security or restrictive measures. I use driverscloud to find specific models and positivo is not listed? however I did find support for the BGH. Your model number will help greatly here and should be displayed on the bottom of your sevice. also you can get direct help  see below

here https://www.positivobgh.com/products/support

I also check the windows catalogue for you and found that it being an i5 it may use the Intel chip set. also on your device may use a camera different to intel like realtek for example.  You can see camera drivers for your device in the catalogue 

Here: https://www.catalog.update.microsoft.com/Search.aspx?q=Positivo

Tip: FOR ACCURACY if your device is shown in hidden devices you want to open it by right click select properties, then from the tabs select details then hardware ID

You can copy this line of text and paste into a search link bing or google etc. This should identify both make and model of webcam. please note that you can also check in the windows catalogue for matching hardware ID based on what you find

Like So

Hope this helps PS if the device name is correct in the catalogue you must also check the Hardware ID/matching Device ID mentioned above is the same as one or both sections if not it may or may not work (NOTE: if you do this, you at your own will and not on my advice this information is specifically to help ) and in the event that it does work functionality maybe limited!!!

Kind Regards. Please Vote if you find this info helpful.

Thanks for adding this additional information. Viewers Please Note: be careful when configuring your bios. Always save your default options first when making changes, so you can revert back if needed. thanks