Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-27T05:03:21+00:00

    Hi @merrtezZ,

    I too made the same mistake in the beginning look for

    1. web cam or hp truevision
    2. uninstall the driver.
    3. scan for hardware changes

    If you still having problem head over to hp client support program or hp website to download the latest driver and install it

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  2. Anonymous
    2020-07-27T03:20:47+00:00

    I have the same issue on HP ZBook Studio X360 G5 Workstation,

    I missed Camera in device manager and camera privacy is correct, I uninstalled and reinstalled Realteck camera driver thousands of times but no chance!

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  3. Anonymous
    2020-07-10T08:47:35+00:00

    hey guys,

    I too had same problem.

    Here is how i solved mine

    1. press W indows key and typeDevice Managerand open it**.**
    2. I didn't find camera there so I clicked View tab -> Show hidden devices
    3. look for **"HP Truevision HD"**I found it under "libusbK USB Devices"
    4. double click in **"HP Truevision HD"**navigate to D rivertabclick "Rollback Driver"
    5. now Camera drivers is visible exit and openĀ Camera app

    Hope you solve the problem, Happy to help

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  4. Anonymous
    2020-06-24T17:28:05+00:00

    HI there,

    I have an HP Pavilion with Windows 10 and can't get my webcam / camera to work.

    It is not listed on the Device Manager list.

    Thanks for the help.

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  5. Anonymous
    2020-06-17T22:19:31+00:00

    Thanks. I will try rebooting again before resorting to calling in support.

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