Hi JN. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you.
See if one of these help:
https://www.windowscentral.com/windows-ink-how-...
http://www.informit.com/articles/article.aspx?p...
I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.
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