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The Cumulative Update for Windows 10 Version 1903 KB4517211 is causing the printer spooler service to stop and the installed printer is no longer recognized. It is an HP Officejet Pro 8210 printer. When I go into services.msc I can start the spooler and my printer then reappears but as soon as I try to print the spooler service stops. If I uninstall update KB4517211, my printer again works.
Secondary Concern: I have temporarily halted windows updates to avoid KB4517211 from again downloading. How to I stop this update from installing permanently since I will have to resume updates at some juncture.
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The problem is with Windows- our printers returned the same result, despite brand. Both USB-connected printers disappear, the remaining network printers give either "Unable to create print job" or "Driver is Invalid". Uninstalling it didn't work in this case.. Ended up having to reset two computers.
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Just for affected users an information. My escalation here (probably) resulted in a confirmation from Microsoft - see Windows 10 status page - the issue affects probably only a couple of users - but it's spread to users of all Windows 10, Windows 8.1, Windows 7 SP1 clients and also affects Windows Servers.
Microsoft blames the out-of-band Internet Explorer security update KB4522016 as a root cause. But I don't agree, that update KB4522016 is the root cause (have confirmation from users, who never had installed update KB4522016 - see also my blog post Windows: Printer issues after Sept. 2019 Update confirmed .
Just for affected users an information. My escalation here (probably) resulted in a confirmation from Microsoft - see Windows 10 status page - the issue affects probably only a couple of users - but it's spread to users of all Windows 10, Windows 8.1, Windows 7 SP1 clients and also affects Windows Servers.
Microsoft blames the out-of-band Internet Explorer security update KB4522016 as a root cause.
Thank you GBorn for your proactive assistance and for posting latest information. It's good to know Microsoft is working on the issue. When a fix is available, it will be appreciated if you again post here. Right now I have Windows Updates paused.
Note: I saw you also posted information on the AskWoody website where I was the original poster.
Thank you GBorn! That would make sense- The security update was the only one I couldn't remove.
Microsoft's describing it so lightly though.. our experience was not so much "trouble printing" as it was Windows forgetting how to use printers altogether.
