Cumulative Update for Windows 10 Version 1903 KB4517211 (Causing HP Printer Spooler to Stop)

Anonymous
2019-09-28T08:51:52+00:00

The Cumulative Update for Windows 10 Version 1903 KB4517211 is causing the printer spooler service to stop and the installed printer is no longer recognized.  It is an HP Officejet Pro 8210 printer.  When I go into services.msc I can start the spooler and my printer then reappears but as soon as I try to print the spooler service stops.  If I uninstall update KB4517211, my printer again works.

Secondary Concern: I have temporarily halted windows updates to avoid KB4517211 from again downloading.  How to I stop this update from installing permanently since I will have to resume updates at some juncture.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-10-01T14:49:07+00:00

    Just for affected users an information. My escalation here (probably) resulted in a confirmation from Microsoft - see Windows 10 status page - the issue affects probably only a couple of users - but it's spread to users of all Windows 10, Windows 8.1, Windows 7 SP1 clients and also affects Windows Servers. 

    Microsoft blames the out-of-band Internet Explorer security update KB4522016 as a root cause. 

    Thank you GBorn for your proactive assistance and for posting latest information.  It's good to know Microsoft is working on the issue.  When a fix is available, it will be appreciated if you again post here.  Right now I have Windows Updates paused. 

    Note: I saw you also posted information on the AskWoody website where I was the original poster.

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  2. Günter Born 49,461 Reputation points
    2019-10-01T14:14:40+00:00

    Just for affected users an information. My escalation here (probably) resulted in a confirmation from Microsoft - see Windows 10 status page - the issue affects probably only a couple of users - but it's spread to users of all Windows 10, Windows 8.1, Windows 7 SP1 clients and also affects Windows Servers. 

    Microsoft blames the out-of-band Internet Explorer security update KB4522016 as a root cause. But I don't agree, that update KB4522016 is the root cause (have confirmation from users, who never had installed update KB4522016 - see also my blog post Windows: Printer issues after Sept. 2019 Update confirmed .

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  3. Anonymous
    2019-10-01T02:00:36+00:00

    The problem is with Windows- our printers returned the same result, despite brand. Both USB-connected printers disappear, the remaining network printers give either  "Unable to create print job" or "Driver is Invalid". Uninstalling it didn't work in this case.. Ended up having to reset two computers.

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  5. Anonymous
    2019-10-01T00:58:38+00:00

    My printer works, but The Cumulative Update for Windows 10 Version 1903 KB4517211 stopped Malwarebytes from loading or running nothing I did could get it to load.

    So I uninstalled the update and bingo it now works fine.

    So what's  going to happen when Microsoft try to download the update  in the future at the moment I have a stop all updates. 

    Any one have any idea's about this?.

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