Cumulative Update for Windows 10 Version 1903 KB4517211 (Causing HP Printer Spooler to Stop)

Anonymous
2019-09-28T08:51:52+00:00

The Cumulative Update for Windows 10 Version 1903 KB4517211 is causing the printer spooler service to stop and the installed printer is no longer recognized.  It is an HP Officejet Pro 8210 printer.  When I go into services.msc I can start the spooler and my printer then reappears but as soon as I try to print the spooler service stops.  If I uninstall update KB4517211, my printer again works.

Secondary Concern: I have temporarily halted windows updates to avoid KB4517211 from again downloading.  How to I stop this update from installing permanently since I will have to resume updates at some juncture.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-10-06T06:35:19+00:00

    I've had the same problem when trying to print out a report tonight. Also, I uninstalled then reinstalled my HP Officejet Pro 8210 printer multiple times. One is able to print the test pages, but when it comes an email or another kind of file (PDF for example), you receive the error code 0x800706ba or 0x80070709. Looking at the printer under devices and printers, what is missing is the driver. It affects if you use the 8210 as a network printer, ethernet or wireless. It works well for me as a USB printer. The whole idea of a network printer is that you can print from another room, or print from your tablet or laptop without having to run to your printer and connect via USB cable.

    While it seems the problem dates back to KB4522016, I suspect it may go back to the September Patch Tuesday or earlier if reports of those not installing 4522016 are experiencing print issues.

    Hopefully a real fix can be found.

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  2. Anonymous
    2019-10-05T17:04:46+00:00

    I actually had to do this with one of my HP printers connected thru a wireless/WiFi connection (it was the Hp envy photo 7858 printer) where I had to uninstall the drivers, reboot and re-install the drivers (and reconfigure the wireless connection on that HP printer itself thru the printer's control panel).  now that "networked" HP printer works and I can print just about anything, even with the latest updates like KB4524147 for 1903/1909 and KB4524148 for v1809.

    When you re-installed printer drivers, you installed the exact same version you had previously been using, or did you download a most likely newer version from HP in the process?

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  3. Anonymous
    2019-10-05T13:59:10+00:00

    Hi. I had the same problem with the spooler service. After installing the KB4524147 the problem was not solved. Uninstalling it doesn't solve the problem. The previous update KB4517211 (which seems coused the problem) cannot be uninstalled.

    Do you know if Microsoft is working on a solution ?

    The media is aware of it (see below for link to article) and I posted it to Microsoft Feedback (windows key +F key) and I also posted it on HP's board.  

    https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4524147-cumulative-update-breaks-the-start-menu/#.XZhBMcdj7eM.email

    Follow-up to my last message:

    Saturday, October 05, 2019 - I un-paused Windows Update and KB4524147 is now an optional update.  It had been mandatory when released on October 03, 2019.

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  4. Anonymous
    2019-10-05T13:42:51+00:00

    Hi. I had the same problem with the spooler service. After installing the KB4524147 the problem was not solved. Uninstalling it doesn't solve the problem. The previous update KB4517211 (which seems coused the problem) cannot be uninstalled.

    Do you know if Microsoft is working on a solution ?

    The media is aware of it (see below for link to article) and I posted it to Microsoft Feedback (windows key +F key) and I also posted it on HP's board.  

    https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4524147-cumulative-update-breaks-the-start-menu/#.XZhBMcdj7eM.email

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  5. Anonymous
    2019-10-05T08:28:01+00:00

    Hi. I had the same problem with the spooler service. After installing the KB4524147 the problem was not solved. Uninstalling it doesn't solve the problem. The previous update KB4517211 (which seems coused the problem) cannot be uninstalled.

    Do you know if Microsoft is working on a solution ?

    Was this answer helpful?

    0 comments No comments