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2 days ago i upgraded my windows 10 to build 1903 , since then ,
randomly and during any activity (gaming , watching a video ..etc) ,
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build
what do i do ?
HELP , PLEASE
SOLUTION
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
I got this problem after replacing the battery. Did you replace your battery again, and did that fix the problem? Compatible battery? (not original)?
Similar issue. It takes a while to get there so bear with me.
Wife's laptop started flashing every three seconds. Did a search on mine, result said see if Task Manager flickers. It didn't, so the suggestion was to update Display Drivers. Went in to Safe Mode, uninstalled existing display driver, then I was supposed to go to Windows Updates. Apparently, though, in safe mode the computer had airplane mode turned on so I couldn't get any updates. So...restart the laptop, this time NOT in safe mode, and screen is now blinking every TWO seconds. ****?
After an hour and a half and 16 restarts trying to reconnect to the internet between flashes (impossible) I hit the power button to turn the laptop off. And then, guess what? I saw, for the briefest of moments, the "LOCKING" image from the post on July 6 (#2 in this thread, I believe).
I have no idea what's going on, buy after doing a search for "Locking" windows 10 I found this thread. That's all I know. Wife says she had an update this week. Will try to see if I can find it somehow and uninstall.
I have the same issue with my laptop "locking" and shutting down by itself after 5-10 minutes. Coincidentally, I also updated Windows last week to build 1903. I do not know if this is all related either.
Only one time when I restarted the laptop just now, I saw the OS give an error telling me that my battery is bad. So, my issue may really be due to a bad battery.
After finding this thread and seeing these posts about the battery, I removed my bad battery and that seems to have solved the "locking" and auto-shutting down problem.
Now, I need to find a replacement battery for my laptop. I saw someone else post that this "locking" issue happened to someone else after they replaced the battery. So, we'll see what happens when I replace mine. I'll come back here and post an update after I buy a replacement and try it out.
I removed my 'compatible' battery and replaced it with the old genuine Dell battery again. That seems to have fixed the problem.
