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2 days ago i upgraded my windows 10 to build 1903 , since then ,
randomly and during any activity (gaming , watching a video ..etc) ,
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build
what do i do ?
HELP , PLEASE
SOLUTION
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
Same problem I had. Try disabling all Power Saving features and options including Advanced options.
Problem disappeared for me after doing so. Been too lazy to re-enable one by one to determine when/if the problem would return.
I have had the same issues with "locking" of my laptop. I have a dell. After a TON of research (I am a regular computer person, NOT TECH or even able to understand many of the help posts) but I believe I found the answer! There is a driver update for the display or graphics card that will ONLY INSTALL IF YOU HAVE 10% BATTERY CHARGE AVAILABLE. In my case, my battery doesnt charge (non- dell charger issue) so I am at 0% or I am plugged in with battery removed. This is the only thing unchecked and unupdated on my computer so I will have to get a new battery/charger and then run updates and I believe this will be the fix. BATTERY PROBLEMS...go figure
I am using a Dell Inspiron 13 7000 2-1 and my computer shows the locking screen every hour or so. I lost the original charger, so I am using a 100W charger with an HP tip. My computer is constantly at 0%. Should I remove the battery or get a new charger?
