Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Anonymous
    2021-02-26T17:45:01+00:00

    Unplug power and remove battery, press and hold power button for 30 seconds to release all power from circuitry, plug back in and power up to see if any change.

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  2. Anonymous
    2021-02-26T08:11:53+00:00

    Sir, Actually I'm unable to turn it on using my power button.

    Laptop specifications:

    Model : HP Laptop 15s-dr2019tu

    Inbuilt battery

    Is there any other way I could turn my laptop on?

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  3. Anonymous
    2021-02-25T12:03:55+00:00

    Hi Greg, thanks so much for your reply it was truly an immense reply thanks. I will file that away as lots of useful information there. I feel a bit silly now as after trying things till 3 am I then proceeded to notice that the power plug was not fully pushed in on the computer, and woe and behold that was it battery completely flat, how embarrassing. But I really mean it you have been a mine of information, sorry to of put you to the task of giving me all that useful information. It shows what a wonderful site this is.

    Regards Trevor

    Take care.

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  4. Anonymous
    2021-02-23T21:31:33+00:00

    Trevor -

    Unplug power and remove battery, press and hold power button for 30 seconds to release all power from circuitry, plug back in and power up to see if any change.

    I will give you steps and tools needed to access the Repair Mode to try all repairs to get Windows started, and if not to do the automated Reset or the superior Clean Install after rescuing your files. I will be standing by to help as needed and will not let you fail.

    1. Use whichever method works in this link to access Advanced Startup Options: https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html. Easiest may be to force shut down the PC (by holding in the power button) three separate times to trigger the Startup Options. If one of these methods work, then go to Step 3.
    2. If none of the other methods work it may be necessary to Create Windows 10 Installation Media on another PC following the steps in the middle of the downloads page here: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install Make sure to uncheck the box for Recommended Settings to choose only the licensed version.

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutorials/23010-bios-boot-menu-f-keys-hotkeys-system-manufacturer-oem.html

    Choose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first. There is always a way to get the media booted and I will guide you until it does, even if necessary to reset the BIOS to defaults via several methods.

    1. In the Advanced Troubleshooting options try to System Restore to a point before the problems began, try the new Uninstall Updates button, then Startup Repair, then if necessary from Startup Settings try to get into Safe Mode with Networking, or lastly Safe Mode.

    If Startup Settings aren't available you can force Safe Mode from the Command Prompt following Step 5 here: https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10, or using the command to unhide F8 Advanced Boot Options here: https://www.tenforums.com/tutorials/22455-enable-disable-f8-advanced-boot-options-windows-10-a.html where you can also try the old reliable Last Known Good Configuration.

    1. From Safe Mode w/Networking work through the Windows 10 Install Integrity Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki/windows\_10-performance/windows-10-performance-and-install-integrity/75529fd4-fac7-4653-893a-dd8cd4b4db00.

    More on how to diagnose in Safe Mode:

    https://www.pcmag.com/news/354269/how-to-use-safe-mode-to-diagnose-a-pc-problem

    Update your drivers from the PC's Support Downloads web page. Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    1. If Safe Mode doesn’t work or help stabilize things then return to Advanced Troubleshoot options. Next try Command Prompt to run System File Checker to find and fix broken system files: https://www.wintips.org/how-to-run-sfc-offline-system-file-checker-tool/, a full Disk Check: https://www.groovypost.com/howto/check-hard-drive-fix-failures-windows-10/, run the Bootrec and BCD repair commands as well as other fixes from Troubleshooting Windows 10 Failure to Start: http://answers.microsoft.com/en-us/windows/wiki/windows\_10-performance/troubleshooting-windows-8-and-10-failure-to-start/bcf8503c-1b39-4827-9734-a64fef725d0f?tm=1461970966687
    2. If none of the repairs work return to Troubleshoot options to Reset Your Windows 10 PC.
    3. Better yet use the same booted media to do the vastly superior Clean Install following the gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki/windows\_10-windows\_install/clean-reinstall-windows-10-upgradefactory-oem/1c426bdf-79b1-4d42-be93-17378d93e587
    4. There is a step to Rescue Files from the booted media or Repair Mode Command Prompt first: http://answers.microsoft.com/en-us/windows/wiki/windows\_10-update/rescue-files-when-windows-wont-start/862c143f-9239-4e63-8968-635e8ba9efd6
    5. To test hardware, Dell and HP have onboard diagnostics triggered by powering up and pressing the F12 and ESC key respectively.
    6. Test the RAM overnight to stress it with the best bootable test memtest86, following these steps which test both the sticks and the slots:

    https://www.wikihow.com/Test-PC-RAM-with-MemTest86

    1. Test the hard drive with diagnostics:

    https://www.lifewire.com/free-hard-drive-testing-programs-2626183

    Best is to use the manufacturer's own if there is one, otherwise use Seatools bootable long test: http://blog.nowherelan.com/2013/04/04/boot-seatools-off-of-a-usb-drive/

    1. Follow this up with a full Disk Check: https://www.groovypost.com/howto/check-hard-drive-fix-failures-windows-10/
    2. If it doesn't pass both tests then replace the hard drive with an SSD which is the best upgrade you can give the PC, better than a new higher end PC without one, especially if you do the Clean Install from Step 6. It's easy to find a video online that shows how to swap in the SSD for your model PC.
    3. Stress test the rest of the hardware:

    https://techguided.com/best-tools-to-stress-test-p-cpu-ram-gpu/

    https://www.tomshardware.com/reviews/how-to-stress-test-graphics-cards,5449.html

    https://appuals.com/how-to-run-a-cpu-stress-test-using-prime95/

    I hope this helps.

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