Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Anonymous
    2019-07-07T02:45:54+00:00

    Can you take a pic with your phone and upload in reply box here using Attach Image button?

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  2. Anonymous
    2019-07-07T01:50:51+00:00

    i deeply appreciate your help , unfortunately 

    nothing worked from the links above 

    i already set (turn off display) and (put the computer to sleep) to never 

    system unattended sleep timeout is set to 30 min

    screen saver option " on resume display log-on screen" is unchecked 

    to be more clear , my laptop doesn't shutdown , it gives me a screen like this ( made it with powerpoint but looks exactly the same) and then goes to sleep (why did i say sleep ? ) because when i turn it on again everything is still there the websites i was working on or the game i was playing and it does that on irregular intervals or randomly

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  3. Anonymous
    2019-07-06T18:21:15+00:00

    Hi John. I'm Greg, an installation specialist and 10 year Windows MVP here to help you.

    This can be caused by Malware so see if this thread applies and if so try suggestions there: https://answers.microsoft.com/en-us/windows/for...

    If this was caused by a Version Update then for 10 days you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool which is explained more here:

    https://www.howtogeek.com/223864/how-to-uninsta....

    Let's take a look at all places where Windows can suspend to find the culprit:

    Check closely your Display, Sleep and Hibernate settings in Power Options following this guide: https://www.tenforums.com/tutorials/2843-change...

    If your Power Options settings are set correctly then the next suspect is the screensaver which is mysteriously setting a 1 minute timeout to blank Screensaver when some Themes are chosen. Check that now at Settings > Personalization > Lock Screen > Screen Saver Settings.

    This could also pertain to an issue of Unattended Sleep Timeout setting in Registry. See the Marked Answer here for what has worked for others: https://answers.microsoft.com/en-us/windows/for...

    Whenever modifying the registry, first set a System Restore point: http://home.bt.com/tech-gadgets/computing/how-t...

    Try all steps here:  Stop computer from locking Windows 10 automatically

    If System Unattended Sleep timeout is not present here's now to access it: https://www.tenforums.com/tutorials/72133-add-s...

    More troubleshooting when PC keeps shutting down:

    https://www.tenforums.com/general-support/66513...

    https://www.computerhope.com/issues/ch000689.htm

    If you suspect overheating which can shut down the PC, then install CoreTemp to monitor temps from System Tray:

    https://www.thewindowsclub.com/core-temp-monito...

    https://www.pcworld.com/article/2365089/compute...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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