Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

Was this answer helpful?

600+ people found this answer helpful.
0 comments No comments

251 additional answers

Sort by: Newest
  1. Anonymous
    2020-07-31T10:43:25+00:00

    this is the screen... it says locking

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-07-31T07:37:04+00:00

    Thankyou greg, i will post the problem there and will let everyone know if a solution comes up.

    Was this answer helpful?

    0 comments No comments
  3. Greg Carmack 24,780 Reputation points Volunteer Moderator
    2020-07-30T21:00:06+00:00

    If this was caused by the Version 2004 then for 10 days you can roll it back in Settings>Update & Security>Recovery and then block it as shown here:

    https://www.computerworld.com/article/3232632/how-to-block-the-windows-10-may-2020-update-version-2004-from-installing.html

     Some of the problems others are experiencing with with Version 2004 are here:

    https://www.zdnet.com/article/windows-10-2004-were-already-looking-into-these-10-issues-says-microsoft/

    https://www.ghacks.net/2020/05/28/windows-10-version-2004-is-here-and-it-has-lots-of-issues/

    If that doesn't work you can also Go Back in Repair Mode as shown here:

    https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

    You can try again in a month but I would not be in a hurry, because there's nothing new in it and plenty of problems.  So you can even wait for the next Version Update.

     If you want to report this to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. They will not even see it here. This is a tech forums staffed mostly by volunteers trying to help others with your problems.

    If you want to post back a Share link from your Feedback here others who see this thread can vote it up and add to it.  

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer:   There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-30T20:49:25+00:00

    Hi Greg,

    So, i am also facing this problem, it started since yesterday after the windows update... now as many people are facing it after the windows update, I would like you to consider this reason and try to solve the issue in this direction, adding to others, i am facing this problem only while gaming, after 15 mins of gaming the lock screen comes up with the same blue background... the current version is 2004, this is very irritating because i have bought a gaming laptop to play games!!... i checked the temps, the cpu was giving 85-90 degree celcius, FYI this was the temps before the updates too, but system never got forced locked. Please provide a good solution and please try to understand the issue.

    So after reading all the comments here, i tried 2 things..1st is changing the advance settings of battery from hibernate to do nothing, sadly it didnot worked... but there are settings which doesnot makes sense to me.... like why is there even a critical battery action for plugged in, and why is there a critical battery level... so to find out if this is causing the issue i changed the critical battery level to 90% and this time the laptop while gaming LAST LESS THAN 5 min and the same screen saying locking came, please greg this could be a potential reason for this issue.

    2nd people said to remove battery, sadly i cannot do it as it is inbuilt... FYI my laptop is 28 days old only, and i always play games while plug in...  i also tried to uninstall the feature updates but windows couldnot do it.... the last thing is to reset windows but that will uninstall all the games and files which i do not want.... i hope someone to find a proper solution for this issue.

    Thankyou

    Was this answer helpful?

    0 comments No comments