Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Anonymous
    2020-08-03T20:17:13+00:00

    Hi Greg,

    Thank you so much for all the help, so I noticed that the laptop was taking so much time to charge since I use an extension board, I removed the charger and directly plugged into the socket... and voila it's working now but still, the weird thing is why it started after the update is still a mystery, I hope it stays like this, anyway I updated OS back to 2004 version..

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  2. Greg Carmack 24,780 Reputation points Volunteer Moderator
    2020-08-03T17:26:35+00:00

    Ameen -

    A Reset does allow to save files, but you can never risk your files because resets can fail. 

    Your files should always be backed up because a hard drive can die at any time without notice.  Some suggestions to help ease into this habit:

    1. You can sync your Desktop, Documents and Pictures folder using OneDrive Backup, or just drag valuable files into OneDrive folder, offering 5gb free with additional space for cheap: https://www.tenforums.com/tutorials/116029-turn-off-folder-protection-onedrive-windows-10-a.html
    2. Google Drive has a new Backup that allows you to choose User folders (Documents, Pictures, etc.) to sync up to 15gb for free to their cloud in real time so it always has the latest version.  https://www.google.com/intl/en-GB\_ALL/drive/download/backup-and-sync/
    3. In addition I'd have an on-site hard copy backup.  The best way to do this is to sort all of your files into their User folders and then drag or copy them to another hard drive, USB external or flash drive.  Here's how to drag, copy or move large groups of files:  https://www.pcworld.com/article/2086566/the-many-ways-to-copy-move-or-delete-multiple-files.html
    4. Besides your files you should save a System Image back up to use in place of reinstall in 20 minutes. The best free alternative is Macrium:  http://www.howtogeek.com/howto/7363/macrium-reflect-is-a-free-and-easy-to-use-backup-utility/   You can even use the Macrium program to mount and extract files from this image so it can serve as both image and file backup too.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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  3. Anonymous
    2020-08-03T13:24:20+00:00

    Hi Greg,

    I dont want to loose my personal files, i have to drives C and D windows is installed in C.

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  4. Greg Carmack 24,780 Reputation points Volunteer Moderator
    2020-08-02T23:19:29+00:00

    Ameen, a Reset uses the latest version's installation files to reinstall itself. 

    To go back to a previous Version of WIndows, you can do this within ten days of it's install at Settings > Update & Security > Recovery > Go Back to Last Version or from Advanced Startup Options.

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